Insurance agents who want to sell life and accident & sickness insurance in Ontario must apply for a licence with the Financial Services Regulatory Authority of Ontario (FSRA).

About the licence

Sponsorship required with an insurer

As a new life and accident & sickness agent, you must be sponsored by a licensed insurer for your first two years.

Once you have completed your first two years as an agent, you will move to a non-sponsored licence. You can still be connected to the insurer that you started out with, but you will be responsible for renewing your licence.

Fee for a new application

The fee to apply for a new life and accident & sickness licence is $150. This fee will cover the first two years of your licence.

Depending on the arrangement you have with your sponsoring insurer, the insurer may pay the fee OR you may be responsible for paying this fee. Check with your sponsoring insurer for details.

What are the requirements for a new licence?

Education program required for new applicants

Before you apply for a life and accident & sickness licence, you must complete the Life Licence Qualification Program (LLQP). There are two steps:

  1. Complete the LLQP course. You can find more information, including an overview and a list of approved course providers at About the LLQP course.
  2. Pass the LLQP exam. You can find more information, including a description, fees and registration link at About the LLQP exam.

Once you have passed the LLQP exam, you have one year to apply for your licence from your “first pass” date.

Note: once you become a licensed life and accident & sickness agent, there are continuing education (CE) requirements that you will need to maintain.

Errors and omissions insurance

As a life and accident & sickness insurance agent, you are required to have an active errors and omissions (E&O) insurance policy. The policy must:

  • be in the same legal name that you will use for your agent licence
  • include at least a $1 million limit for a single occurrence
  • include extended coverage for loss resulting in fraudulent acts

You will need to have the E&O insurance coverage for as long as you hold your licence, regardless of whether you’re actively selling insurance. FSRA conducts random audits to ensure agents are complying with this requirement.

As a newly licensed agent, you may be covered by your sponsoring insurer’s E&O policy. Ask your sponsoring insurer for the following:

  • a copy of the E&O certificate showing your legal name
  • the policy number and insurance company
  • the expiry date of the policy

It is your responsibility to provide any changes to the E&O information to FSRA through Licensing Link.

Checklist for a new licence

Review this checklist to ensure you are ready to apply for a new licence.

Requirements:

  • Be sponsored by a licensed insurer throughout your first two years as an agent.
  • Complete the LLQP course and exam, with a “first pass” date within 1 year of applying for your licence.
  • Ensure you have the appropriate E&O insurance in the same legal name that you will use for your licence.
    • If your sponsoring insurer will cover your E&O insurance, check with your insurer for a copy of the certificate and the expiry date.
  • Have an Ontario mailing address that can receive registered mail (e.g., no postal boxes).
  • Have a personal email address that FSRA can use to contact you.
  • Be suitable for a licence.

Once you have met all of these requirements, you are ready to begin the application process.

Ready to apply for a new licence?

1. Ask your sponsoring insurer to set up the new application on your behalf through Licensing Link.

  • Your sponsoring insurer will be asked to verify that you are suitable to hold a licence and disclose any details that may be important for the regulator to know.
  • Depending on the arrangement, your sponsoring insurer may pay the application fee.

2. Your sponsoring insurer will send you a link to Licensing Link, where you will need to complete the rest of the application.

  • You will need to verify your suitability to have a licence by confirming:
    • You will hold yourself out publicly and carry out business in good faith as a life insurance agent in the name in which you are licensed.
    • You are not engaged in any other business or occupation that would jeopardize your integrity, independence or competence as an insurance agent.
    • You are of good character and reputation.
    • You have provided all information about bankruptcies, lawsuits, criminal records, decisions from other regulators or licensing bodies and other employment information.
    • You successfully completed the LLQP exam (you will need to provide the score from your confirmation email).
    • You are a suitable person to receive a licence and meet all licensing requirements.
  • If you need to pay the fee yourself, you can do so on Licensing Link with credit card (VISA, Mastercard) or select debit cards (RBC, TD, First Nations Bank of Canada, most credit unions).
  • You will then submit the application to FSRA through Licensing Link.

What happens after the application is submitted:

FSRA will send you an email to confirm it has received your application.

For most applications

  • It should take 10 business days for FSRA to issue your licence.
  • Keep checking Licensing Link to see if the licence has been approved.
  • If approved, you can view and print a PDF of your licence from Licensing Link.

If the application requires additional review

  • FSRA will send you a follow-up email to let you know your application requires additional review.
  • The email will include the name and contact information for the assigned Licensing and Registration Specialist.
  • If approved, you can view and print a PDF of your licence from Licensing Link.

What's required after you're licensed?

You have two years until you have to renew your life and accident & sickness licence. In that time, you should get started on your continuing education (CE) credits.

Continuing education credits required for renewal

To qualify for renewal, you must complete 30 CE credits over the next two years. Keep your certificates of completion for at least 4 years.

What qualifies as a CE credit?

The course must be related to the technical aspects of life insurance to qualify as a CE credit. Here are just some examples of what qualifies and what doesn't.

Qualifies for CE credit

Does not qualify for CE credit

  • Legal, legislative and regulatory matters
  • Fundamentals or principles of life insurance
  • Fundamentals or principles of accident & sickness insurance
  • Financial planning
  • Taxation
  • Client needs analysis
  • Proper use of life insurance products
  • Rating, underwriting and claims
  • Accounting and actuarial considerations
  • Risk management principles
  • Provisions and differences in policy contracts
  • Sales techniques, including motivation, marketing and promotion, consumer psychology or telephone best practices
  • Health, stress management or exercise courses
  • Recruiting
  • Office skills, such as computer training
  • Management training
  • Training on company-specific products