Insurance agents who sell life and accident & sickness insurance must renew their licence with the Financial Services Regulatory Authority of Ontario (FSRA) every two years.

About licence renewals

Your life and accident & sickness licence covers a period of two years, after which you will need to renew it to keep your licence active.

FSRA will send you an email 60 calendar days before the expiration date to let you know you will need to renew your licence. This is a courtesy reminder – it is your responsibility to know when your licence will expire and to ensure your email address is up to date with FSRA.

You can renew your licence at any time during the 60-day window.

Note: while most renewals are processed quickly, others may require additional review. Submit your renewal application as soon as possible to avoid having your licence expire.

Moving to a non-sponsored licence

If you’re renewing your licence for the first time, you will move to a non-sponsored licence. You can still be connected to the insurer that you started out with, but you are now responsible for renewing your licence.

Fee for renewing a licence

The fee to renew your life and accident & sickness licence is $150. This fee will cover the next two years of your licence, after which you will have to renew your licence again.

What if I have an inactive licence?

If you want to start selling life and accident & sickness insurance again, review Reinstate my life and accident & sickness insurance licence.

What if I miss the deadline for renewing my licence?

If you don’t renew your licence before the expiration date, your licence will lapse and it will no longer be active.

 

If you want to continue selling life and accident & sickness insurance after your licence has lapsed, review  Reinstate my life and accident & sickness insurance licence.

Before you submit your renewal application

Continuing education credits required for renewal

To renew your life and accident & sickness licence, you are required to complete 30 continuing education (CE) credits in the previous two years that you were licensed. Keep your certificates of completion for at least four years.

The CE credits must have been completed within the previous licensing period so you cannot include:

  • anything you completed while inactive
  • anything you completed before you qualified as an agent
  • anything you've already used as a CE credit in an earlier licensing period

What courses qualify as a CE credit?

The course must be related to the technical aspects of life insurance to qualify as a CE credit. These are just some examples of what qualifies as a CE credit and what doesn't.

Qualifies for CE credit

Does not qualify for CE credit

  • Legal, legislative and regulatory matters
  • Fundamentals or principles of life insurance
  • Fundamentals or principles of accident & sickness insurance
  • Financial planning
  • Taxation
  • Client needs analysis
  • Proper use of life insurance products
  • Rating, underwriting and claims
  • Accounting and actuarial considerations
  • Risk management principles
  • Provisions and differences in policy contracts
  • Sales techniques, including motivation, marketing and promotion, consumer psychology or telephone best practices
  • Health, stress management or exercise courses
  • Recruiting
  • Office skills, such as computer training
  • Management training
  • Training on company-specific products

Errors and omissions insurance

As a non-sponsored agent, you will need to get your own errors and omissions (E&O) insurance in your own name. The policy must be active at all times and:

  • be in the same legal name that you use for your agent licence
  • include at least a $1 million limit for a single occurrence
  • include extended coverage for loss resulting in fraudulent acts

Applying for E&O insurance

There are several E&O insurance providers in Ontario. FSRA cannot endorse or recommend a specific provider. You must do your own research and determine which provider is best for you. Consider contacting an insurer that you have a contract with or an industry association for recommendations.

Keep your E&O insurance active

You will need to have the E&O insurance coverage for as long as you have the licence, regardless of whether you’re actively selling insurance. FSRA will conduct random audits to ensure agents have their E&O insurance.

Checklist for renewing your licence

Review this checklist to ensure you are ready to renew your licence.

Requirements:

  • two years of sponsored agent experience
  • a current and active E&O insurance policy in the same legal name that you use for your agent licence
  • 30 CE credits (you will need proof, such as certificates or transcripts)

You will also need to share any new information about bankruptcies, lawsuits, criminal records, decisions from other regulators or licensing bodies and other employment information.

Ready to renew your licence?

You can access Licensing Link to fill out and submit your renewal application.

CE credits: you will need to provide the name of the course, date of completion, number of credits earned per course and the name of the provider. Keep your certificate or transcript on hand as proof.

What happens after your renewal is submitted:

For most applications

  • In most cases, your application will be approved within a day.
  • Keep checking Licensing Link to see if the licence has been approved.
  • If approved, you can view and print a PDF of your renewed licence from Licensing Link.

If the application requires additional review

  • You will receive an email to let you know your application will require additional review
  • FSRA will send you a follow-up email with the name and contact information for the assigned Licensing and Registration Specialist.
  • The Specialist will contact you directly if additional information is required.
  • The review may take more than 10 business days depending on the situation.
  • If approved, you can view and print a PDF of your renewed licence from Licensing Link.