SPECIAL SERVICE NOTICE – COVID – 19
SPECIAL NOTICE
In response to COVID-19, FSRA is enabling staff to work remotely. This means that we will be relying more on email during this time. We will make every effort to respond to you. Our Contact Centre will not be taking live phone calls, however we will respond to voicemail and email messages. We will acknowledge your call or email within 48 hours. Please make sure you provide your name, telephone number and email address if you leave a message.
NOTE: phone systems in general outside of FSRA are experiencing high volume and at times will not connect to us. If your call cannot connect with FSRA, please try contacting us at a later time, or email us.
Please monitor the FSRA website for ongoing updates and news.
Thank you for you understanding and patience.
Telephone: 416-250-7250
Toll free: 1-800-668-0128
contactcentre@fsrao.ca
Questions or comments? Whether you're a member of the public or an industry professional, we'd love to hear from you.
Are you a member of the media? FSRA is available for comment on a wide range of regulatory and financial topics.
Our head office
5160 Yonge Street, 16th Floor
Toronto, Ontario
M2N 6L9
Telephone: 416-250-7250
Toll free: 1-800-668-0128
Email: contactcentre@fsrao.ca
Mailing address
5160 Yonge Street, 16th Floor
Toronto, Ontario
M2N 6L9
Contact other regulating bodies
Need assistance in an area not covered under FSRA's mandate? Please contact one of the regulators below.
Ontario Securities Commission (OSC)
Canada Deposit Insurance Corporation (CDIC)
Financial Consumer Agency of Canada (FCAC)
Office of the Superintendent of Financial Institutions (OSFI)
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