We are currently processing the following applications:
Insurance Agent
Received on or before:
May 12, 2026Corporate Insurance
Received on or before:
April 27, 2026Mortgage Agent/Broker
Received on or before:
May 3, 2026These dates are updated weekly. Please do not contact us if your application is currently under review. We are actively working on it and will reach out to you directly if more information is required.
When your licence information appears or is updated on one of the following public registries, your licence has been issued.
Twenty business days have passed since I submitted my application, what should I do?
Not all applications can be processed within 20 business days. Processing your application can take longer if we require more information. A licensing specialist assigned to your application will reach out to you if this is the case.
Here are some examples of information we may need:
- FSRA requires more information about your education.
- New information was provided in the application.
- FSRA has identified an issue and needs to follow up with you.
- You have not completed a criminal record check.
Applications processed from month to month
Our service standard target is to process 75% of applications within 20 business days.
| Month | October 2025 | November 2025 | December 2025 | January 2026 | February 2026 | March* 2026 |
|---|---|---|---|---|---|---|
| Applications completed | 4,523 | 4,027 | 3,109 | 4,020 | 5,865 | 15,352 |
| % Processed within 20 business days | 89% | 91% | 83% | 87% | 96% | 94% |
*March 31 is the mortgage licence renewal deadline, resulting in higher application volumes
Legend:
Met Target
Did not meet target
FSRA will contact you
- Currently, FSRA emails all applicants providing a point of contact when an application is assigned or when additional information is requested.
- FSRA will pay specific attention to the 25% of applications that require longer than 20 business days to process. In these cases, we will send an additional email to acknowledge the ongoing review and communicate more frequently until the application has been processed.