We are currently processing the following applications:

Insurance Agent

Received on or before:

Clock iconJanuary 10, 2025

Corporate Insurance

Received on or before:

Clock iconJanuary 6, 2025

Mortgage Agent/Broker

Received on or before:

Clock iconJanuary 27, 2025

These dates are updated weekly. Please do not contact us if your application is currently under review. We are actively working on it and will reach out to you directly if more information is required.

When your licence information appears or is updated on one of the following public registries, your licence has been issued.

Twenty business days have passed since I submitted my application, what should I do?

Not all applications can be processed within 20 business days. Processing your application can take longer if we require more information. A licensing specialist assigned to your application will reach out to you if this is the case.

Licensing processing times flow chart

Here are some examples of information we may need:

  • FSRA requires more information about your education.
  • New information was provided in the application.
  • FSRA has identified an issue and needs to follow up with you.
  • You have not completed a criminal record check.

Applications processed from month to month

Our service standard target is to process 75% of applications within 20 business days.

2024

September

October

November

December

Applications completed

3947

4728

3937

3694

Percentage of applications processed within 20 business days

81%

79%

76%

69%

Legend:
 
Met Target
 
Did not meet target

FSRA will contact you

  • Currently, FSRA emails all applicants providing a point of contact when an application is assigned or when additional information is requested.

  • FSRA will pay specific attention to the 25% of applications that require longer than 20 business days to process. In these cases, we will send an additional email to acknowledge the ongoing review and communicate more frequently until the application has been processed.