You are required to report any updates to your insurance licence to the Financial Services Regulatory Authority of Ontario (FSRA), including contact details or personal information changes.

The following instructions apply to life and accident & sickness agents, accident & sickness agents and general agents.

Who can make these updates?

As the agent, you will need to submit the updates either through Licensing Link or by sending FSRA an email, depending on the type of change you wish to make (see below for details). FSRA cannot make these updates on your behalf.

Which changes can be made through Licensing Link?

You can use Licensing Link to report the following:

  • update your contact information (email, mailing address)
  • update your errors and omissions insurance (for life and accident & sickness agents only)
  • update the list of insurance companies you represent (for life and accident & sickness agents only)

Access Licensing Link to get started.

Which changes can be made via email?

You will need to make changes to the following information by email:

  • name change
  • date of birth correction
  • gender change

You will need copies of your government-issued identification, and other supporting documents specified in the chart below to verify the change. Send your request to [email protected].

Government-issued identification includes:

  • birth certificate
  • driver’s licence
  • passport

Change

Required documents

Name correction
  • Two forms of identification

Name change (official)
  • One form of identification
  • Name change certificate

Name change (marriage)
  • One form of identification
  • Marriage certificate

Name change (divorce)
  • One form of identification
  • Birth certificate

OR

  • Two forms of identification

Adding a preferred name
  • Two forms of identification

Adding or removing a middle name
  • Two forms of identification

Date of birth correction
  • Two forms of identification

Gender change
  • Two forms of identification

If you are concerned about sending this information by email, contact us ([email protected]).