You are required to report any updates to your insurance adjuster licence to the Financial Services Regulatory Authority of Ontario (FSRA). This includes contact details or personal information changes.

Who can make these updates?

Either you or your adjusting firm can submit these updates to FSRA. When received, FSRA will process the changes to your licence.

How to submit changes to FSRA

You will need to make changes to the following information by email:

  • Contact details (email, mailing address)
  • Name change
  • Date of birth correction
  • Gender change

You will need copies of your government-issued identification, and other documents specified in the chart below to verify the requested change. Send your request to [email protected].

Government-issued identification includes:

  • Birth certificate
  • Driver’s licence
  • Passport

Change

Required documents

Contact details (email, mailing address)
  • No required documents.

In this case, it would be best if your adjusting firm submits this request to FSRA.

Name correction
  • Two forms of identification

Name change (official)
  • One form of identification
  • Name change certificate

Name change (marriage)
  • One form of identification
  • Marriage certificate

Name change (divorce)
  • One form of identification
  • Birth certificate

OR

  • Two forms of identification

Adding a preferred name
  • Two forms of identification

Adding or removing a middle name
  • Two forms of identification

Date of birth correction
  • Two forms of identification

Gender change
  • Two forms of identification

If you are concerned about sending this information by email, contact us ([email protected]).