Insurance adjusters who have a Full Adjuster Licence from most Canadian provinces or territories, can apply for the same licence in Ontario without completing the education program required for new Ontario applicants. You would still need to complete Ontario’s auto insurance exam if you want to adjust auto claims.

The Financial Services Regulatory Authority of Ontario (FSRA) regulates and licenses all adjusters in Ontario.

Licence exception: If you are an adjuster working for an Ontario-licensed insurance company, you do not apply for a licence.

If you are an Ontario-licensed insurance adjuster and want to apply for a licence in a different province or territory, go to Canadian Council of Insurance Regulators to access links to the different regulators.

About the Ontario licence

Sponsorship with an adjusting company is required

As an Ontario adjuster, you will need to be sponsored by an Ontario-licensed adjusting company at all times.

  • Your adjusting company is responsible for confirming you meet all licensing requirements, and for managing the application process for your licence.
  • As the adjuster, you are responsible for maintaining your licence.

Fee for a new application

The fee to apply for a new adjuster licence is $75. This fee will cover your first year up to June 30. Then, you will need to renew it to keep your licence active.

Depending on the arrangement you have with your adjusting firm, they may pay the fee OR you may be responsible for paying this fee. Check with your adjusting firm for details.

What are the requirements to apply from another province or territory?

Education exemption

New adjusters in Ontario must complete an education program to quality for a Full Adjuster Licence. The program includes eight courses from the Insurance Institute, and an exam from the Canadian Independent Adjusters’ Association.

However, if you hold an equivalent Full Adjuster Licence in good standing from most provinces or territories, you are exempt from having to complete the full education program. There is an additional auto insurance exam that you need to take.

Auto insurance exam required for all out-of-province applicants

If you want to adjust auto claims in Ontario, you are required to take Ontario's auto insurance exam offered by the Registered Insurance Brokers of Ontario (RIBO).

  • Download the Ontario Automobile Insurance Examination Application and review the instructions on the form on how to register.
    • Right click on the link and choose Save link as to download the PDF to your computer or drive.
  • If you don't complete the auto insurance exam, your licence will be issued with a restriction that you can't handle auto claims in Ontario.

What is an equivalent licence?

If you are from one of the provinces or territories listed below, you are are exempt from the Ontario education program as long as you hold the equivalent licence listed below. You will need to get a letter from your home regulator as proof of your licence history and level, which you will need to submit along with your application.

Exceptions:

  • Yukon and Nunavut: if you have a licence from these territories, you will need to requalify and complete all of the requirements as a new applicant. Review Apply for a new insurance adjuster licence for more details.

Province/territory

Equivalent licence

Alberta

  • Adjuster’s Certificate Level 3

British Columbia

  • Adjuster Level 2
  • Adjuster Level 3

Manitoba

  • Level 3 – Adjuster
  • Level 4 – Independent Adjuster

New Brunswick

 

  • Level III – Adjuster
  • Level IV – General Adjusters Licence

Newfoundland and Labrador

  • Adjuster Level III
  • Adjuster Level IV

Northwest Territories

  • Adjuster

Nova Scotia

 

  • Level III – Adjuster
  • Level IV – Independent Adjuster

Prince Edward Island

  • Full Adjuster’s Licence

Québec

  • Claims Adjuster
  • Claims Adjuster in Personal Lines Damage Insurance
  • Claims Adjuster in Commercial Lines Damage Insurance

Saskatchewan

  • Level 3 Adjuster

You will need to meet all other eligibility requirements in the checklist below to get an Ontario licence.

What if my current licence is inactive?

If you have an inactive licence in your home province or territory (e.g., you’ve either surrendered your licence or you’ve let it lapse), you may be able to apply for an Ontario licence without completing the education program. This will depend on how long your licence has been inactive.

If it has been less than two years

If you hold an equivalent licence from your home province or territory (see chart above), you can apply for an Ontario licence without completing the education program.

 

You will need to provide a letter of history from your home province or territory regulator as proof.

If it has been more than two years

You can still apply for an adjuster licence in Ontario, but you will need to satisfy Ontario's education requirements.

 

Review all requirements and instructions on Apply for a insurance adjuster licence.

Checklist for a new licence

Review this checklist to ensure you are ready to apply for a new licence in Ontario.

Requirements:

  • Verify that you have an equivalent licence in your home province or territory. You will need to get a letter from your regulator.
  • Be sponsored by an adjusting firm.
  • Be legally entitled to work in Canada.
  • Be 18 years of age or older.
  • Confirm you are not licensed as an insurance agent.
  • Be familiar with the laws of Ontario relating to the licensing of adjusters.

If you have met all of these requirements, you are ready to begin the application process.

Ready to apply for a new licence?

1. Download the Insurance Adjuster Application.

  • Right click on the link and choose Save link as to download the PDF to your computer or drive.

2. Fill out the application electronically.

  • Select the Full Adjuster Licence as the Type of Licence.
  • You will need to verify your suitability to have a licence by confirming:
    • You are a person of good character and reputation.
    • You have the appropriate education to be an adjuster.
    • You meet all licensing requirements and are a suitable person to receive a licence as an adjuster.
    • You have provided information about bankruptcies, lawsuits, criminal records, decisions from other regulators or licensing bodies or other employment information.
    • You will comply with Ontario’s laws and the requirements of the adjuster’s licence.

3. Ask your adjusting firm to fill out Part D (Notice of Appointment).

4. Your adjusting firm can submit the completed form through the Online Services Portal.

  • If you need to pay the fee, you can make the payment through the Online Services Portal with credit card (VISA, Mastercard) or select debit cards (RBC, TD, First Nations Bank of Canada, most credit unions).

What happens after the application is submitted:

FSRA will send you an email to confirm it has received your application.

Note: out-of-province applications often do require additional reviews so be aware that the process will likely take longer than 10 business days.

For most applications

  • It should take 10 business days for FSRA to issue your licence.
  • If approved, the licence will be sent to your adjusting firm.
  • Ask your adjusting firm for a copy of your licence.

If the application requires additional review

  • FSRA will send you a follow-up email to let you know your application requires additional review.
  • The email will include the name and contact information for the assigned Licensing and Registration Specialist.
  • If approved, the licence will be sent to your adjusting firm.
  • Ask your adjusting firm for a copy of your licence.