Licensed Ontario mortgage agents and brokers may leave one mortgage brokerage and transfer to another. They will need to submit an application to the Financial Services Regulatory Authority of Ontario (FSRA).

They may, however, only practice as a mortgage agent or broker under one brokerage at a time, as stated in the Mortgage Brokerages, Lenders and Administrators Act, 2006.

Incoming transfer of a new agent or broker

As a Principal Broker, you are responsible for initiating the transfer of any agent or broker, who is transferring to join your brokerage as follows:

  • Initiate the transfer application via Licensing Link.
  • A link will be sent to the agent or broker to confirm the transfer.
  • Once they have confirmed the transfer, you submit the application.
  • There are no fees for transferring a mortgage agent or broker licence.

Outgoing transfer or termination of an agent or broker

As a Principal Broker, you are responsible for transferring or terminating any agent or broker who is leaving your brokerage via Licensing Link.

Transferring as a Principal Broker

Should you, as Principal Broker, wish to transfer to another brokerage, you are responsible for appointing a new Principal Broker to take your place. This process must be completed prior to leaving your position.

What happens after you submit

Once you have submitted a transfer or termination, it becomes effective immediately. However, FSRA may contact the agent, broker or brokerage (previous or current) to request more information.

Please note that a transfer request may require a criminal record and judicial matters check (CRJMC) through FSRA’s approved vendor, Triton Canada (Triton).

New Criminal Record check process and Judicial Matters check process 

FSRA is changing its licensing processes for criminal record and judicial matters checks (CRJMCs) to ensure the processes remain up to date. CRJMCsare part of FSRA’s rigorous licence qualification process to protect consumers by ensuring only suitable individuals sell or offer financial products and services in Ontario.

FSRA now requires licence applicants to complete their CRJMCsthrough our approved vendor, Triton Canada (Triton). If you have disclosed information about a criminal matter, or FSRA has received information that you may be involved in a criminal matter, you may be required to complete a CRJMC after you have submitted your application. 

If required, FSRA will notify you, and will send a link to Triton’s website to complete the CRJMC. Once completed, you will need to provide the 8-digit CRJMC confirmation number found in your Triton invoice to FSRA. A fee of $19.15 applies for Triton’s service, and the CRJMCis valid for 90 days.

Please monitor your email frequently for any information requests from FSRA. If you have any further questions about the new criminal record and judicial matters check process, please contact us.

Frequently asked questions - Criminal record and judicial matters check (CRJMC) process