It is a Principal Broker’s responsibility to submit an application to the Financial Services Regulatory Authority of Ontario (FSRA). They may submit on behalf of any agent or broker who has let their licence expire and wishes to reinstate it. The process differs depending on how many years the licence has been inactive.
To reinstate a licence that expired less than two years ago:
- If it has been less than two years since the licence has expired, the Principal Broker may initiate an application to reinstate it through Licensing Link.
- The agent or broker will then receive an email with a reinstatement link, so they can complete their licence reinstatement application. The email will contain a link for you to complete a New Criminal Record and Judicial Matters Check (CRJMC) process through FSRA’s approved vendor, Triton Canada (Triton).
- Once the agent or broker has completed their application, the Principal Broker is responsible for the final review in Licensing Link. The Principal Broker will submit the required fee with the application.
- The fee for reinstating a level 1 mortgage agent licence is $941. The fee for reinstating a level 2 mortgage agent licence is $983. The fee will be prorated based on the month in which your reinstatement application is submitted. For more information on fees, please see FSRA's Fee Rule.
To reinstate a licence that expired more than two years ago:
- Licences that expired more than two years ago are not displayed on the public registry.
- If it has been more than two years since the mortgage agent's or broker's licence has expired, they must requalify as a new mortgage agent.
- They must complete a mortgage agent course in the 24 months prior to the licence application.
- The Principal Broker must then initiate an application through Licensing Link, and follow the same steps as a new agent application.
- The fee for a new mortgage agent licence is $941. The fee will be prorated based on the month in which the application is submitted in the fiscal year.
If an individual was previously licensed as a mortgage broker, they will need to apply to reinstate their licence as a mortgage agent. They may apply to upgrade the licence to a broker licence, once they complete at least 24 months as a mortgage agent during the 36-month period before applying for the licence upgrade. There are no exceptions to this rule.
See all the requirements and qualifications to apply for a new mortgage agent licence.
New Criminal Record and Judicial Matters check process
FSRA is changing its licensing processes for criminal record and judicial matters checks (CRJMCs) to ensure the processes remain up to date. CRJMCs are part of FSRA’s rigorous licence qualification process to protect consumers by ensuring only suitable individuals sell or offer financial products and services in Ontario.
FSRA now requires licence applicants to complete their CRJMCs through our approved vendor, Triton Canada (Triton). If you have disclosed information about a criminal matter, or FSRA has received information that you may be involved in a criminal matter, you may be required to complete a CRJMC after you have submitted your application.
If required, FSRA will notify you, and will send a link to Triton’s website to complete the CRJMC. Once completed, you will need to provide the 8-digit CRJMC confirmation number found in your Triton invoice to FSRA. A fee of $19.15 applies for Triton’s service, and the CRJMC is valid for 90 days.
Please monitor your email frequently for any information requests from FSRA. If you have any further questions about the new criminal record and judicial matters check process, please contact us.