All individuals and businesses who conduct mortgage brokering activities in Ontario must be licensed with the Financial Services Regulatory Authority of Ontario (FSRA). FSRA regulates the mortgage brokering industry in Ontario under the Mortgage Brokerages, Lenders and Administrators Act, 2006.
All mortgage broker and agent licences (including Principal Broker licences) expire on March 31 each year. Renewal applications can be submitted to FSRA starting February 1 through Licensing Link. The renewal application may require the new Criminal Record and Judicial Matters Check (CRJMC) process through FSRA’s approved vendor, Triton Canada (Triton).
Note: while some renewals are processed quickly, others may require additional review. Submit your renewal application as soon as possible to avoid having your licence expire.
If the Principal Broker does not submit an application to renew his or her own licence by March 31, and there is no other licensed broker who has renewed their licence, the brokerage licence will be automatically suspended. In addition, all the agents and brokers under that brokerage will no longer be authorized to deal or trade in mortgages, and their licence status will be “suspended but can transfer.” That means the agents or brokers must transfer their licence to another brokerage if they wish to resume conducting mortgage business.
New for 2023: updated licensing requirements
Please note that FSRA and the government introduced a new licence class for mortgage agents in April 2023. FSRA also introduced enhanced educational requirements for brokers and agents working with private mortgage lenders and working on raising capital.
The new requirements will better protect consumers and investors by helping ensure they receive appropriate mortgage advice and product recommendations when dealing with private mortgages.
Learn more about the new requirements on FSRA’s website at our dedicated Info Hub or see materials from our recent webinar.
Additional responsibilities for Principal Brokers
In addition to renewing your own licence, if you are a Principal Broker, you are responsible for renewing each of your broker’s or agent’s licences as follows:
- Verify that each mortgage broker or agent is still suitable for licensing.
- Initiate the licence renewal application on behalf of each agent or broker in Licensing Link, and send the application to the agent or broker.
- Review the licence renewal application that has been completed by each mortgage broker or agent to ensure it is accurate.
- The broker must pay the required licence renewal fee and submit the application via Licensing Link.
All these steps must be completed each year by March 31, otherwise the agent or broker's licence will lapse.
Frequently asked questions - MB Renewals
New private mortgages course and challenge exam
All mortgage agents and brokers must complete the Challenge Exam or Private Mortgages Course before renewing their licence in March 2024. The Challenge Exam is only available to agents and brokers who have five years or more continuous licensing experience as of April 1, 2023. The Challenge Exam must be completed by October 31, 2023, and may only be attempted once. Individuals who do not pass the Challenge Exam must complete the Private Mortgages Course.
In early 2023, all active mortgage agents and brokers received an email advising them if they are eligible to take the Challenge Exam or must complete the Private Mortgages Course to maintain their licence after March 31, 2024.
Visit New Licensing Requirements Transition – Information and Resources or see materials from FSRA’s recent webinar to learn more about new licensing requirements.
New Criminal Record and Judicial Matters check process
FSRA is changing its licensing processes for criminal record and judicial matters checks (CRJMCs) to ensure the processes remain up to date. CRJMCs are part of FSRA’s rigorous licence qualification process to protect consumers by ensuring only suitable individuals sell or offer financial products and services in Ontario.
FSRA now requires licence applicants to complete their CRJMCs through our approved vendor, Triton Canada (Triton). If you have disclosed information about a criminal matter, or FSRA has received information that you may be involved in a criminal matter, you may be required to complete a CRJMC after you have submitted your application.
If required, FSRA will notify you, and will send a link to Triton’s website to complete the CRJMC. Once completed, you will need to provide the 8-digit CRJMC confirmation number found in your Triton invoice to FSRA. A fee of $19.15 applies for Triton’s service, and the CRJMC is valid for 90 days.
Please monitor your email frequently for any information requests from FSRA. If you have any further questions about the new criminal record and judicial matters check process, please contact us.