Announcements
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FSRA refuses to renew the licence and imposes administrative penalties against Manpreet Ghai
Enforcement Actions
Mortgage Brokering
All
Ontario’s Financial Services Regulator, FSRA has refused to renew the mortgage agent licence of Manpreet Ghai (Ghai) and imposed administrative penalties in the total amount of $18,000 against Ghai. Ghai was previously licensed as a mortgage agent under the Mortgage Brokerages, Lenders and
Supporting the fair treatment of consumers in Ontario
Reports
Property and Casualty and General Insurance
All
Ontario’s financial services regulator, FSRA, believes companies providing home insurance can improve their claims handling processes to better support the fair treatment of consumers. This was the conclusion of FSRA’s first Home Insurance Thematic Review of 20 property and casualty (P&C) insurers
FSRA finds insurer filings comply with amended rule
Reports
Life and Health Insurance
All
Ontario life insurance customers can be confident that they can invest in new individual segregated fund contracts and access their money later with no surprise sales charge fees. Ontario’s financial services regulator (FSRA) performed an industry compliance check to ensure life insurance companies
FSRA releases final Guidance to help ensure the fair treatment of consumers
Guidance
Mortgage Brokering
All
Ontario’s financial services regulator (FSRA) is taking steps to ensure borrowers and investors receive mortgage products that suit them and meet their needs and circumstances. FSRA is releasing final Guidance to help licensed mortgage professionals better understand their regulatory duties to
FSRA revokes the mortgage brokerage licence of Valor Financial Corp.
Enforcement Actions
Mortgage Brokering
All
Ontario’s financial services regulator, FSRA has revoked the mortgage brokerage licence of Valor Financial Corp. (“Valor”). Valor is not suitable to be licensed as the past conduct of Ian Vilafana (“Vilafana”), its sole director and principal broker during the relevant time, affords reasonable
FSRA issues notice of proposal against Mai Anh (Cindy) Tran
Enforcement Actions
Mortgage Brokering
All
Ontario's financial services regulator, FSRA, has initiated enforcement action against Mai Anh (Cindy) Tran (Tran). FSRA alleges that Tran contravened section 4(1) of Ontario Regulation 187/08 by receiving funds outside of the brokerage, and contravened the Mortgage Brokerages, Lenders and
FSRA invites new members to join Stakeholder Advisory Committees
Announcements
Cross Sector
All
Ontario’s financial services regulator, FSRA, is committed to an open, transparent and collaborative approach that involves stakeholders and ensures broad input and perspectives to inform its direction. To get fresh perspectives, FSRA is seeking new members for our stakeholder advisory committees
Ontario’s credit unions grow assets despite challenging environment
Reports
Credit Unions and Caisses Populaires
All
According to FSRA’s Q1 2024-25 Sector Outlook Report, Ontario’s credit union sector remained steady in the fourth quarter in terms of both liquidity and capital. Ontario credit unions also showed year-over-year growth in sector assets. However, profitability decreased, and more people were late in
FSRA refuses to renew the insurance agent licence of Sandy Leigh Ulrich
Enforcement Actions
Life and Health Insurance
All
Ontario’s financial services regulator, FSRA, has refused to renew the insurance agent licence of Sandy Leigh Ulrich (“Ulrich”). Ulrich is not suitable to hold a licence because she has contravened Ontario Regulation 347/04 by failing to complete the required continuing education, providing a
FSRA strengthens its licensing portal
Announcements
Health Service Providers
For Industry
Ontario’s financial services regulator, FSRA, has launched cybersecurity and functionality improvements to our Licensing Link portal. These changes will improve your experience with the portal, including making it even safer to submit documents. Better cyber protection Health service providers and