Announcements
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Ensuring Ontario mortgage clients know who’s accountable for their service – Join webinar & share feedback
Consultations
Mortgage Brokering
For Industry
Ontario’s financial services regulator (FSRA) is currently seeking feedback on proposed guidance which outlines the conditions under which team names can be used by mortgage agents and brokers in advertising. This proposed guidance is part of FSRA’s ongoing efforts to ensure clarity and
FSRA revokes the insurance agent licence of Minh Anh Nguyen
Enforcement Actions
Life and Health Insurance
All
Ontario's financial services regulator, FSRA, has revoked the insurance agent licence of Minh Anh Nguyen (Nguyen). Nguyen provided falsified documents to an insurer and misappropriated client funds contrary to the Insurance Act, R.S.O. 1990, c.I.8, as amended (Act). Nguyen’s conduct constituted
FSRA refuses to renew the licence of Noella Caspersz and imposes an administrative penalty
Enforcement Actions
Life and Health Insurance
All
Ontario's financial services regulator, FSRA, has refused to renew the insurance agent licence of Noella Caspersz (Caspersz) and imposed an administrative penalty in the amount of $15,000 on her. Caspersz directly or indirectly paid compensation to a non-licensee, contrary to section 403 of
FSRA imposes administrative penalties against Harpinder “Nancy” Deol and 1539339 Ontario Inc., and conditions on Harpinder “Nancy” Deol’s Licence
Enforcement Actions
Mortgage Brokering
All
Ontario’s financial services regulator, FSRA, has imposed administrative penalties in the amount of $55,000 against Harpinder “Nancy” Deol (Deol) and in the amount of $45,000 against 1539339 Ontario Inc. FSRA has further imposed conditions on the renewal of Deol’s mortgage agent licence. Deol
FSRA imposes administrative penalties against Patricia Porretta
Enforcement Actions
Mortgage Brokering
All
Ontario's financial services regulator, FSRA, has imposed administrative penalties in the amount of $20,000 against Patricia Porretta (Porretta). Porretta gave false and deceptive information when dealing in mortgages, contrary to section 43(2) of the Mortgage Brokerages, Lenders and Administrators
FSRA Highlights, January 2025
Newsletters
Cross Sector
All
We are pleased to send you the January summary of key activities from the Financial Services Regulatory Authority of Ontario (FSRA). The newsletter is designed to help you quickly review key initiatives during the past month. Our goal is to provide you with relevant communications and information to
Have your say on the final chapter of FSRA’s proposed Automobile Insurance Rating and Underwriting Supervision Guidance
Consultations
Auto Insurance
All
Ontario’s financial services regulator (FSRA) is committed to ensuring Ontario drivers are paying the right price for the right auto insurance coverage. As part of this initiative, FSRA is now seeking feedback on the final chapter of its proposed Automobile Insurance Rating and Underwriting
Protecting Credit Union members and their deposits
Consultations
Credit Unions and Caisses Populaires
All
To better protect credit union members, FSRA, Ontario’s financial services regulator, is proposing an Unclaimed Deposits Rule and accompanying guidance for a second consultation. The Rule will require credit unions to transfer unclaimed deposits to FSRA after the account has been inactive for 10
Protecting life and health insurance consumers
Reports
Life and Health Insurance
All
A new report by Ontario’s financial services regulator, FSRA, suggests that the life and health insurance industry has more work to do to protect consumers. Between 2022-2024, FSRA reviewed 319 agents through its Life Agent Misconduct Report and proactive supervision programs. FSRA identified
FSRA refuses to renew the licence of Michael Ryland Slattery and revokes licence of Skylark Holdings Limited
Enforcement Actions
Mortgage Brokering
All
Ontario's financial services regulator, FSRA, has refused to renew the mortgage broker licence of Michael Ryland Slattery (Slattery) and has revoked the mortgage brokerage licence of Skylark Holdings Limited (Skylark). Slattery, the principal broker of Skylark, is no longer suitable to be licensed