Level 2 mortgage agents who have an inactive licence can apply to reinstate their licence, with the Financial Services Regulatory Authority of Ontario (FSRA). The process differs depending on how many years the licence has been inactive.

About the reinstatement

If your mortgage agent level 2 licence expired less than two years ago, you can apply to have it reinstated. If your licence expired more than two years ago, you will need to apply for a new mortgage agent level 1 licence.

To check your licence expiry date, please visit the Financial Services Regulatory

Authority of Ontario's (FSRA) public registry. Please note that licences that expired more than two years ago are not displayed in the public registry. If your licence is not visible on the public registry, you will need to apply as a new mortgage agent level 1. 

Ready to reinstate (less than two years)? 

To apply for your licence's reinstatement within the two-year period since it expired, your brokerage must initiate your application. A reinstatement application will be sent to you via email. 

The fee for reinstating your mortgage agent level 2 licence is $983. The fee will be prorated based on the month in which your reinstatement application is submitted. For more information on fees, please review FSRA's Fee Rule

Ready to requalify as a mortgage agent level 2 (more than two years)? 

If your mortgage agent licence expired more than two years ago, you must apply as a mortgage agent level 1 to begin practicing again. Before you apply, you must complete a mortgage agent level 1 course within 24 months of this application. Your brokerage must initiate your application. 

Please review how to apply for a new licence for more information.

New Criminal Record check process

FSRA is changing its licensing processes for background criminal checks to ensure the processes remain up to date. Criminal record checks are part of FSRA’s rigorous licence qualification process to protect consumers by ensuring only suitable individuals sell or offer financial products and services in Ontario.

FSRA now requires licence applicants to complete their criminal record checks through our approved vendor, Triton Canada (Triton). If you have disclosed information about a criminal matter, or FSRA has received information that you may be involved in a criminal matter, you may be required to complete a background check after you have submitted your renewal application.

If required, FSRA will notify you, and will send a link to Triton’s website to complete the background check. Once completed, you will need to provide the 8-digit confirmation number found in your Triton invoice to FSRA. A fee of $19.15 applies for Triton’s service, and the background check is valid for 90 days.

Please monitor your email frequently for any information requests from FSRA. If you have any further questions about the new background check process, please contact us.

Frequently asked questions – Background check process