If you wish to work as mortgage agent level 2 in Ontario, you must apply to upgrade your mortgage agent level 1 licence with the Financial Services Regulatory Authority of Ontario (FSRA). In order to be a mortgage agent level 2, you must have been already licensed as a mortgage agent level 1 for at least 12 months over the last 24 months.

About the mortgage agent level 2 licence 

An Ontario mortgage agent level 2 is a professional who deals or trades in mortgages for a licensed mortgage brokerage, under the supervision of a licensed mortgage broker.

A mortgage agent level 2 may arrange mortgages with lenders which are financial institutions, approved lenders under the National Housing Act, as described in regulation and all other mortgage lenders (including mortgage investment companies, syndicates, private individuals, agents, brokers and brokerages).

All individuals acting as level 2 mortgage agents  in Ontario must have a licence from FSRA. They must also be sponsored by one licensed mortgage brokerage.


If you hold an active mortgage agent level 1 licence, there is no fee for upgrading to a level 2 licence.

Requirements for getting a licence 

If you wish to become a licensed level 2 mortgage agent in Ontario, you must: 

  1. Be 18 years of age or older.
  2. Be a resident of Canada.
  3. Have an Ontario mailing address that can receive registered mail (not a post office box).
  4. Have a valid email address.
  5. Be authorized by a mortgage brokerage to deal in mortgages.
  6. Have already been licensed as a mortgage agent level 1 for at least 12 months over the last 24 months.
  7. Complete an approved mortgage agent education program for a Mortgage Agent Level 1 licence. For more information, review the mortgage agent level 1 licence requirements.
  8. Complete an approved education program for a Mortgage Agent Level 2 licence within two years before you apply for the mortgage agent level 2 licence.
  9. Pass the private mortgage course.
  10. Be suitable for a licence.

To verify your suitability to have a licence, you will need to confirm that: 

  • You are familiar with the laws of Ontario relating to the licensing of level 1 mortgage agents, level 2 mortgage agents, and brokers.
  • You will hold yourself out publicly and carry out business in good faith as a mortgage agent level 2 in the name in which you are licensed. 
  • You are not engaged in any other business or occupation that would jeopardize your integrity, independence or competence. 
  • You are of good character and reputation. 
  • You have provided all information about bankruptcies, lawsuits, criminal records, decisions from other regulators or licensing bodies and other employment information. 
  • You are a suitable person to receive a licence and meet all licensing requirements.

About the Private Mortgage Course

Before applying for your mortgage agent level 2 licence, you will need to take a Private Mortgages Course approved by FSRA.

FSRA has approved several Private Mortgages Courses for licensing purposes. FSRA-approved course providers used the Learning Objectives provided by FSRA to develop their Private Mortgages Courses. Each provider will use different teaching methods, in class or online, to facilitate their Private Mortgages Course materials.

All the approved programs include a final examination.

FSRA-approved private mortgages courses are provided by:

French Language courses 

French-language courses and examinations are also available. To inquire, please email [email protected] to obtain the contact information of the approved French language course provider.

Education equivalency requests 

Certain individuals might qualify for a level 2 mortgage agent licence without the education requirement if they meet other education and experience requirements. To see if you qualify, review the education equivalency criteria.

Ready to apply? 

If you have met all the requirements for becoming a licensed mortgage agent level 2, ask your brokerage to start your application process. To successfully complete your licence application, the following must happen:

  1. The Principal Broker of your brokerage will initiate your licence application through Licensing Link. Then, they will send you an email with two (2) links:
  1. In the first link, you will be required to complete a criminal background check through FSRA’s approved vendor Triton Canada (Triton).

New Criminal Record check process

FSRA is changing its licensing process for criminal background checks to ensure the processes remain up to date. Criminal record checks are part of FSRA’s rigorous licence qualification process to protect consumers by ensuring only suitable individuals sell or offer financial products and services in Ontario.

FSRA now requires licence applicants to complete their criminal record checks through our approved vendor Triton. You must use FSRA’s link directing you to Triton’s website. After completing the background check, you will then return to your sponsoring application email and complete your licensing application on FSRA’s website. Please note that a fee of $19.15 applies for Triton’s service, and the background check is valid for 90 days.

If you have any further questions about the new background check process, please contact us.

Frequently asked questions - Background check process

  1. You will then return to the sponsoring application email and use the second link to continue your application process through Licensing Link.
  1. Click on the application link in the email. This link will take you to Licensing Link.
  2. Complete the application as directed and click "Submit."

Your brokerage's Principal Broker will then review your licence application before submitting.

What happens after the application is submitted: 

FSRA will send you an email to confirm it has received your application. 

For most applications 

  • It should take 20 business days for FSRA to issue your licence. 
  • Keep checking Licensing Link to see if the licence has been approved.

If the application requires additional review 

Please note that if additional review is required, it may take longer to process your application.

We encourage you to check your email frequently for updates on your application.