FSRA Auto Insurance (including Health Service Providers) Stakeholder Advisory Committee meeting with FSRA Management
Summary of the meeting of March 27, 2026
25 Sheppard Avenue West (in-person) and MS Teams (virtually)
Stakeholder Advisory Committee members present:
Amanda Dean – Insurance Bureau of Canada (IBC)
Chris Floyd – Ontario Teachers Insurance Plan / RAEO Insurance Brokers Inc. and Orbit Insurance Services
Craig Bran – Co-operators Group
Donald Kunkel – Lifemark Health Group
Faith Kaplan – Kaplan and Levitt Psychologists
Julie Nolette – Intact Financial Corporation
Laurie Davis – Ontario Rehab Alliance
Mandy Hillhouse – SGI Canada / Coachman Insurance
Melissa Rai – Desjardins
Rick Wirkowski for Donna Ince – Definity Financial
Sarah Hutchison – Ontario Physiotherapy Association
Tyler Kroetsch – Farm Mutual Re
FSRA management members present:
Jordan Solway – Executive Vice President, Property & Casualty Insurance
Glen Padassery – Executive Vice President, Policy
Meghan Kilty – Chief Public Affairs Officer
Beata Morris – Director, Market Conduct, P&C Insurance
Chris Georgakopoulos – Director, P&C Insurance Policy
Cong Wang – Chief Actuary, Auto Insurance Operational Risk Supervision, P&C
Dan Padro – Head, Policy, Core Regulatory
Erica Hiemstra – Head, Insurance Conduct, P&C Insurance
Haafiz Alibhai – Senior Policy & Technical Lead
Jacqueline Tse – Senior Manager, Market Conduct, P&C Insurance
Jay Harris – Director, Legal for Policy and Rule Making & Deputy General Counsel
Joel Li – Director, Actuarial Services, P&C Insurance
John Buenavides – Senior Manager, Market Conduct, P&C Insurance
Melissa Grover – Senior Manager, P&C Strategy and Reform
Michelle Dodokin – Head, Auto Insurance Supervision
Nada Fraij – Director, Product, Rating and Underwriting
Nathan Bessner – Senior Policy & Technical Lead
Sharon Tellis - Director, Auto Transformation and Strategy Execution
General comments:
FSRA’s Executive Vice President, Property & Casualty Insurance welcomed the SAC members and thanked them for their participation. The EVP, P&C Insurance discussed the establishment of FSRA’s new P&C Division and leadership transition. He also highlighted the key purpose of the new division and reinforced the organization’s commitment to being a collaborative, principles-based modern regulator.
FSRA presented an update on key activities related to its 2026-27 priorities, including work on the Fraud Reporting Service, auto rate and underwriting reform and auto reform implementation, and launching the Point of Sale Test and Learn Environment. FSRA also provided an update on its market conduct supervision plan, including Health Service Provider updates. FSRA commented on its upcoming Fee Rule update and is targeting consultation in FY2026-27.
Committee members raised important issues related to FSRA’s key activities, many of which were discussed as the priority updates were provided.
FSRA closed the meeting and thanked the SAC members for their valuable time and contributions.