How to get a copy of your licence

The Financial Services Regulatory Authority of Ontario (FSRA) does not provide paper or PDF copies of mortgage agent licences. For confirmation of your licence status, please use our public registry.

How to get a copy of your receipts

All payment confirmations of fees are sent to your Principal Broker, who can provide you with copies as needed.

How to request a Letter of History/Reciprocity Letter

If you are a mortgage agent licensed in Ontario and wish to apply for a licence in another Canadian jurisdiction, you may need to provide an official record of your licensing and enforcement history to the regulator of the other province/territory.

Upon your request, FSRA can send a Reciprocity Letter to the regulator of the other jurisdiction, providing your licensing and enforcement history. Please note that Reciprocity Letters are sent directly to regulators and that you will not receive a copy.

You may also request a Letter of History, which details your licence history only. A Letter of History is sent directly to you, and can be used for purposes such as seeking employment at and/or transfer to another organization.

To request either of these letters, please complete this request form and use the Online Services Portal to submit it and pay online. Make sure you are using Google Chrome, Microsoft Edge or Safari when accessing the portal.

The fee for each letter is $25. Please allow us 10 business days to process your request.