2023-2024 Mortgage Brokering Sector Supervision Focus
FSRA continues to protect consumers’ interests when they shop for a mortgage or invest in one. We are releasing our annual Mortgage Brokering Sector Supervision Plan which will:
- Help consumers receive mortgage recommendations suitable for their needs.
- Ensure investors and lenders have confidence that mortgage administrators are protecting the investments and funds in their care.
It will also help industry better understand FSRA’s expectations and identify areas of improvement.
As always, mortgage professionals must keep their clients’ interests top of mind. We encourage the sector to review the Supervision Plan and our other materials to learn more about their licensing obligations and requirements.
2022-2023 Mortgage Brokering Sector Supervision Focus
The focus for 2022-23 is to ensure mortgage brokers and agents protect their clients and keep their interests in mind by:
- reviewing private mortgage brokering
- reviewing the conduct culture and compliance structure at large mortgage brokerages
- conducting compliance reviews in scenarios where financially vulnerable consumers may be more prone to misconduct or abuse
These actions will help FSRA ensure that consumers receive suitable mortgage products and investment recommendations that are easy to understand and meet their needs.
FSRA expects principal brokers, brokers, agents and administrators to review the 2022-2023 supervision plan. They should also review other FSRA publications for more on their licensing requirements and obligations.
2021-2022 Mortgage Brokering Sector Supervision Findings
- Better consumer protection needed in administration of non-qualified syndicated mortgage investments (NQSMIs)
- Consumer protection concerns identified in private mortgage examinations
- New NQSMI quarterly report provides data for more effective monitoring of trends
- Improved disclosures needed for legacy NQSMIs
- Principal Broker Supervision
- Legacy NQSMI Review
- Show your work: documenting that a mortgage is suitable for your client
- Further compliance needed for many brokerages placing clients in non-qualified syndicated mortgages
- Mortgage brokerages must enhance policies and procedures for reverse mortgage brokering
Previous supervision plans:
- 2022-2023 Mortgage Brokering Sector Supervision Focus
- 2021-2022 Mortgage Brokering Sector Supervision Focus
- 2020-2021 Mortgage Brokering Sector Supervision Focus
FSRA protects consumers in the mortgage brokering sector by overseeing the conduct of over 15,000 licensed agents, brokers, brokerages and administrators.