Announcements

Corporate Governance and Enterprise Risk Management Guidance has been made “inactive” On March 1, 2022, FSRA’s Sound Business and Financial Practices (SBFP) Rule came into force at the same time as the Credit Unions and Caisses Populaires Act 2020 (CUCPA). With the introduction of the SBFP Rule

FSRA commissioned a research study that focused on consumer attitudes, how consumers are engaging with financial services, and consumer characteristics such as vulnerability. Insights from the research are allowing FSRA to better understand the realities of consumers’ changing financial lives and

On June 30, 2022, the Financial Services Regulatory Authority of Ontario (FSRA) warned Ontario consumers to avoid using Relm Insurance Limited (Relm) to obtain insurance. After discussions, Relm has made the following changes to their website: Included disclosures and disclaimers clarifying that

The Financial Services Regulatory Authority of Ontario (FSRA) is releasing the 2023 indexation amounts related to auto insurance injury claims. These adjustments ensure the values of consumer benefit payments are maintained in relation to inflation. Under the Insurance Act, FSRA is required to

Q2 Service Standards Scorecard indicates targets met or exceeded majority of the time The Financial Services Regulatory Authority of Ontario (FSRA) is constantly looking at ways to improve the delivery of services to consumers and the sectors it regulates. In its second quarter Service Standards

We are pleased to send you the December summary of key activities from the Financial Services Regulatory Authority of Ontario (FSRA). The newsletter is designed to help you quickly review key initiatives during the past month. Our goal is to provide you with relevant communications and information

The Office of the Auditor General of Ontario ( AG) has conducted a value for money audit of FSRA, the first since being launched in June 2019. The report is a snapshot in time that offers some recommendations to FSRA and the Government of Ontario. Many of the AG’s recommendations will be addressed

FSRA released its Health Service Provider Supervision Plan to help maintain fair and reasonable auto insurance rates for consumers The Financial Services Regulatory Authority of Ontario (FSRA) today released a two-year supervision plan for Health Service Providers which will focus on higher risk

FSRA is seeking feedback on its new 2022 Fee Rule to help ensure it is fair, consistent, and transparent. FSRA is proposing changes to the rule that governs the way it assesses and collects fees from the sectors it regulates. This is to align with FSRA’s updated Fee Rule vision and principles, such

The Financial Services Regulatory Authority of Ontario (FSRA) is taking steps to better protect customers by proposing to eliminate deferred sales charges (DSC) on new segregated fund contracts, and restricting their use on existing ones. DSCs are sales charges that customers pay if they withdraw