Announcements
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FSRA imposes an administrative penalty and conditions on mortgage agent licence of Viviana Prentice
Enforcement Actions
Mortgage Brokering
All
Ontario's financial services regulator, FSRA, has imposed an administrative penalty in the amount of $30,000 against Viviana Prentice (“Prentice”) and has also imposed licence conditions on Prentice. Prentice contravened the Mortgage Brokerages, Lenders and Administrators Act, 2006 (“Act”) by
Have your say: FSRA’s proposed Target Benefit Supervisory Guidance
Consultations
Pensions
For Industry
Ontario’s financial services regulator, FSRA, is supporting the government of Ontario in implementing its target benefit legislative and regulatory framework for multi-employer pension plans (MEPPs), which came into effect on January 1, 2025. FSRA’s proposed Supervisory Approach Guidance to
FSRA imposes administrative penalty and licence conditions on Ishaan Ahuja
Enforcement Actions
Life and Health Insurance
All
Ontario’s financial services regulator, FSRA, imposes an administrative penalty of $10,000 and licence conditions on Ishaan Ahuja (“Ahuja”). Ahuja is no longer suitable to be licensed unconditionally under the Insurance Act, R.S.O. 1990, c.I.8, as amended (the “Act”) and its regulations, because he
FSRA Highlights, August 2025
Newsletters
Cross Sector
All
We are pleased to send you the August summary of key activities from the Financial Services Regulatory Authority of Ontario (FSRA). The newsletter is designed to help you quickly review key initiatives during the past month. Our goal is to provide you with relevant communications and information to
Durham College increasing LLQP exam fees
Announcements
Life and Health Insurance
All
Durham College – the administrator of the Life Licence Qualification Program (LLQP) exam – is increasing the fees for the exam by $1-2 beginning August 1, 2025. FSRA is providing an advance notice to course providers and industry in order to communicate this update to insurance agent candidates. For
Service provider travel time expense claims
Announcements
Auto Insurance, Health Service Providers
For Industry
The Financial Services Regulatory Authority of Ontario (FSRA) has received several inquiries from service providers regarding an increase in denials of provider travel time expense claims. FSRA has reviewed Health Claims for Auto Insurance (HCAI) data and has confirmed that insurers across the
FSRA revokes the licence of Expert Financial Corporation and imposes administrative penalties on Expert Financial Corporation, Upanshuman Pandey and Varinder Singh Virk
Enforcement Actions
Mortgage Brokering
All
Ontario's financial services regulator, FSRA, has revoked the mortgage brokerage licence of Expert Financial Corporation (“Expert Financial”) and imposed administrative penalties on Expert Financial in the total amount of $36,000. FSRA has also imposed administrative penalties in the total amount of
Antoinette Leung appointed Executive Vice President, Market Conduct
Announcements
Cross Sector
All
We are excited to announce that Antoinette Leung has been appointed as Executive Vice President, Market Conduct, effective August 1, 2025. Antoinette brings extensive regulatory experience, a strong commitment to public service, and a collaborative leadership style. In her current role as Head of
Departure of Huston Loke
Announcements
Cross Sector
All
After more than six years of dedicated leadership, Huston Loke will be departing FSRA as of July 31, 2025. Huston has played a foundational role at FSRA serving as our first Executive Vice President, Market Conduct. He helped shape our regulatory approach in areas such as insurance conduct, mortgage
FSRA issues notice of proposal against 2748204 Ontario Inc. operating as Flex Home Loans and against Michael Yosher
Enforcement Actions
Mortgage Brokering
All
Ontario's financial services regulator, FSRA, has initiated enforcement action against 2748204 Ontario Inc. operating as Flex Home Loans (Flex Home Loans) and Michael Yosher (Yosher). FSRA alleges that Flex Home Loans’ and Yosher’s conduct affords reasonable grounds for belief that Flex Home Loans