The Financial Services Regulatory Authority of Ontario (FSRA) is responsible for supervising and regulating a broad range of financial service sectors. FSRA issues guidance to make it easier for the public, new entrants and incumbents to understand what is legally binding, what is FSRA’s interpretation or application of law and what information is designed to be helpful. All guidance is issued in accordance with FSRA's Guidance Framework.

The following table lists active and inactive guidance. Use the filters to search the table or enter text in the search field.

Note: Guidance ending in “ORG” are inherited guidance previously posted on the Financial Services Commission of Ontario (FSCO) site. These guidance pages have been transferred as PDFs for reference. The links on these pages do not work and the content on these pages may or may not be reviewed or updated by FSRA.

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Inherited Guidance
Showing 1 to 59 of 59 entries
Status Category Guidance Number Guidance Name
Inactive Administration - Mortgage Brokering MB0029ORG Existing Mortgage Brokerages and Administrators
Active Administrative Monetary Penalties - General Regulatory GR0012APP Use of Retained Revenues under Regulation “Money Retained Outside the Consolidated Revenue Fund” Guidance
Active Administrative Monetary Penalties - Insurance GR0011APP Transparent Communication of FSRA Enforcement Action
Inactive Advisory Board GR0007ORG Advisory Board
Inactive Annual Information Return (AIR) - Mortgage Brokering MB0001ORG 2017 Annual Information Return Results Summary Report
Inactive Annual Information Return (AIR) - Mortgage Brokering MB0002ORG AIR Summary Results for Previous Years
Inactive Annual Information Return (AIR) - Mortgage Brokering MB0003ORG FAQs on Annual Information Returns and Financial Statements
Inactive Annual Information Return (AIR) - Mortgage Brokering MB0004ORG Annual Information Returns
Inactive Annual Information Return (AIR) - Mortgage Brokering MB0005ORG Mortgage brokerages and administrators: How to check/update your contact information, and file the Annual Information Return (AIR)
Active Application - Mortgage Brokering MB0021ORG Mortgage Administrator Licence Application - Instructions for completing the application
Active Application - Mortgage Brokering MB0022ORG Mortgage Brokerage Licence Application - Instructions for completing the application
Active Brokerage Checklist MB0012ORG Compliance Checklist for Managing the Mortgage Brokerage
Active Code of Conduct MB0042APP Mortgage Broker Regulators' Council of Canada Code of Conduct for the Mortgage Brokering Sector.
Inactive Complaints MB0027ORG How to Resolve a Complaint About a Mortgage Brokerage, Broker, Agent or Administrator
Inactive Compliance - Mortgage Brokering MB0034ORG Mortgage Brokering Sector Compliance Reviews
Active Compliance - Mortgage Brokering MB0013ORG Compliance Checklist for Mortgage Brokerages, Brokers & Agents
Active Compliance - Mortgage Brokering MB0014ORG Compliance Checklist for Managing the Mortgage Administrator, Keeping Records and Trust Accounts
Inactive Consumer Protection - General Regulatory GR0001ORG Treating Financial Services Consumers Fairly Guideline: Frequently Asked Questions
Inactive Consumer Protection - General Regulatory GR0002ORG Treating Financial Services Consumers Fairly Guideline
Active Consumer Protection - General Regulatory GR0008APP Fair Treatment of Customers in Insurance
Active Cybersecurity MB0048INF Mortgage Broker Regulators' Council of Canada Principles for Cybersecurity Preparedness for the Mortgage Brokering Sector
Active Education MB0026ORG Mortgage Broker and Mortgage Agent Education
Inactive Education MB0028ORG Education FAQ - Mortgage Brokering Industry
Inactive Errors & Omissions Insurance - Mortgage Brokering MB0018ORG Errors & Ommisions Insurance Requirements
Inactive FAQs MB0019ORG Frequently Asked Questions for the Mortgage Broker Industry
Inactive FAQs MB0020ORG FAQ on Business Requirements
Inactive Filing - General Regulatory GR0003ORG Rule #1 - Electronic Service and Delivery Rule
Inactive Filing - General Regulatory GR0004ORG Rule #2 - Mandatory Electronic Filings Rule
Inactive Filing - General Regulatory GR0005ORG Superintendent's Electronic Service & Delivery and Filing Rules
Active Forms - Mortgage Brokering MB0038INT Amended Disclosure Forms 3.0, 3.1 and 3.2 for Non-Qualified Syndicated Mortgages
Inactive Forms - Mortgage Brokering MB0023ORG Mortgage Brokering Forms
Inactive Hearing Procedures GR0006ORG Rules of Practice and Procedure for Hearings Before the Superintendent of Financial Services
Inactive Legislation MB0031ORG Legislation: Act & Regulations
Active Licensing - Mortgage Brokering MB0032ORG Licensing FAQ
Inactive Licensing - Mortgage Brokering MB0033ORG Applying for a New Licence
Active Licensing - Mortgage Brokering MB0047INT New mortgage agent and broker licensing requirements
Active Licensing - Mortgage Brokering MB0045APP Accreditation of Licensing Courses for the Mortgage Brokering Sector
Active Licensing - Mortgage Brokering MB0046INT Licensing exemption for Permitted Clients that are not Individuals
Active Mortgage Administrator Checklist MB0011ORG Compliance Checklist for Mortgage Administrators
Inactive Mortgage Fraud MB0015ORG Checklist on Detecting and Preventing Mortgage Fraud
Inactive Mortgage Fraud MB0016ORG FAQs on FSCO's Checklist on Detecting and Preventing Mortgage Fraud
Active Mortgage Fraud MB0007ORG Your responsibilities to prevent mortgage fraud
Inactive Mortgage Fraud MB0010ORG Checklist on Detecting and Preventing Mortgage Fraud
Inactive Non-Qualified Syndicated Mortgages MB0024ORG Checklists for Non-Qualified Syndicated Mortgage Forms effective July 1, 2018
Active Non-Qualified Syndicated Mortgages MB0040INT Mortgage Brokerage Disclosure and Suitability Assessments for Non-Qualified Syndicated Mortgage Investments (SMIs) – Responses to Market Disruptions
Inactive Non-Qualified Syndicated Mortgages MB0009ORG Policies and Procedures -- Non-qualified Syndicated Mortgages
Inactive Non-Qualified Syndicated Mortgages MB0025ORG FAQs on FSCO's Forms Relating to Non-qualified Syndicated Mortgage Transactions
Active Non-Qualified Syndicated Mortgages MB0041APP Transfer of retail non-qualified syndicated mortgage investments (NQSMIs) (excludes transactions with Permitted Clients) to the Ontario Securities Commission (OSC) (transfer effective July 1, 2021)
Active Non-Qualified Syndicated Mortgages MB0043INF Mortgage Brokerage Disclosure and Suitability Assessments for Non-Qualified Syndicated Mortgage Investments (SMIs) – Responses to Market Disruptions (for Transactions on or after July 1, 2021)
Active Reporting - Mortgage Brokering MB0035ORG Reporting Requirements for Mortgage Administrators
Inactive Resources MB0036ORG Webinar Resources
Inactive Resources MB0030ORG Government of Canada Resources
Active Service Standards - General Regulatory GR0009APP FSRA Service Standards
Inactive Syndicated Mortgage Investments MB0017ORG MFDA and FSCO issue joint communication concerning the selling of syndicated mortgage investments
Active Syndicated Mortgage Investments MB0037APP Supervision Approach for High-risk Syndicated Mortgage Investments
Inactive Syndicated Mortgage Investments MB0006ORG Requirements for Promoting Syndicated Mortgage Investments
Active Syndicated Mortgage Investments MB0039INT Mortgage Administrators – Responses to Market Disruptions
Inactive Syndicated Mortgage Investments MB0008ORG Changes to syndicated mortgage rules: New FSCO forms available
Active Whistle-blower GR0015APP Whistle-blower Guidance