The Financial Services Regulatory Authority of Ontario (FSRA) is responsible for supervising and regulating a broad range of financial service sectors. FSRA issues guidance to make it easier for the public, new entrants and incumbents to understand what is legally binding, what is FSRA’s interpretation or application of law and what information is designed to be helpful. All guidance is issued in accordance with FSRA's Guidance Framework.

The following table lists Active guidance. Use the filters to search the table or enter text in the search field. Please reach out to our contact centre if you require assistance.

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  • To find inactive guidance select “inactive from the “Status” filter.
  • For information on inactive / Inherited guidance, follow this link Inherited Guidance
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Guidance Documents Table
Showing 1 to 38 of 38 entries
Status Category Guidance Number Guidance Name
Active Administrative Monetary Penalties - General Regulatory GR0012APP Use of proceeds from enforcement under regulation “Money retained outside the consolidated revenue fund” Guidance
Active Administrative Monetary Penalties - General Regulatory GR0013APP Enforcement: General Administrative Monetary Penalties Guidance
Active Administrative Monetary Penalties - Insurance GR0011APP Transparent Communication of FSRA Enforcement Action
Active Application - Mortgage Brokering MB0021ORG Mortgage Administrator Licence Application - Instructions for completing the application
Active Application - Mortgage Brokering MB0022ORG Mortgage Brokerage Licence Application - Instructions for completing the application
Active Brokerage Checklist MB0012ORG Compliance Checklist for Managing the Mortgage Brokerage
Active Code of Conduct MB0042APP Mortgage Broker Regulators' Council of Canada Code of Conduct for the Mortgage Brokering Sector.
Active Complaints GR0013INF Complaints Resolution: Policy Framework and Best Practices
Active Compliance - Mortgage Brokering MB0054INT Mortgage Product Suitability Assessment
Active Compliance - Mortgage Brokering MB0013ORG Compliance Checklist for Mortgage Brokerages, Brokers & Agents
Active Compliance - Mortgage Brokering MB0014ORG Compliance Checklist for Managing the Mortgage Administrator, Keeping Records and Trust Accounts
Active Consumer Protection - General Regulatory GR0008APP Fair Treatment of Customers in Insurance
Active Cybersecurity MB0048INF Mortgage Broker Regulators' Council of Canada Principles for Cybersecurity Preparedness for the Mortgage Brokering Sector
Active Education MB0026ORG Mortgage Broker and Mortgage Agent Education
Active Forms - Mortgage Brokering MB0038INT Amended Disclosure Forms 3.0, 3.1 and 3.2 for Non-Qualified Syndicated Mortgages (for Transactions prior to July 1, 2021)
Active Framework GR0020INF FSRA’s Vulnerability Framework
Active Guideline MB0053INT Mortgage Brokerage and Principal Broker responsibilities to ensure compliance and fair consumer outcomes
Active Innovation GR0018DEC Affiliated insurers carrying on business as a common undertaking pursuant to s. 392.2(8) of the Insurance Act
Active Innovation GR0010APP Test and Learn Environments (TLEs) for Financial Services Innovation
Active Licensing - Mortgage Brokering MB0051INT Mortgage agent and mortgage broker licensing suitability
Active Licensing - Mortgage Brokering MB0047INT New mortgage agent and broker licensing requirements
Active Licensing - Mortgage Brokering MB0045APP Accreditation of Licensing Courses for the Mortgage Brokering Sector
Active Licensing - Mortgage Brokering MB0046INT Licensing exemption for Permitted Clients that are not Individuals
Active Licensing - Mortgage Brokering MB0032ORG Licensing FAQ
Active Mortgage Administrator Checklist MB0011ORG Compliance Checklist for Mortgage Administrators
Active Mortgage Fraud MB0044INT Detecting and Preventing Mortgage Fraud
Active Non-Qualified Syndicated Mortgages MB0041APP Transfer of retail non-qualified syndicated mortgage investments (NQSMIs) (excludes transactions with Permitted Clients) to the Ontario Securities Commission (OSC) (transfer effective July 1, 2021)
Active Non-Qualified Syndicated Mortgages MB0043INF Mortgage Brokerage Disclosure and Suitability Assessments for Non-Qualified Syndicated Mortgage Investments (NQSMIs) – Responses to Market Disruptions (for Transactions on or after July 1, 2021)
Active Non-Qualified Syndicated Mortgages MB0040INT Mortgage Brokerage Disclosure and Suitability Assessments for Non-Qualified Syndicated Mortgage Investments (NQSMIs) – Responses to Market Disruptions (for Transactions prior to July 1, 2021)
Active Reporting - Mortgage Brokering MB0052INT Mortgage Administrators’ Financial Filing Requirements
Active Retirement PC0048INT Understanding Decumulation Products
Active Risk Management GR0016INT Information Technology (“IT”) risk management
Active Service Standards - General Regulatory GR0009APP FSRA Service Standards
Active Supervisory Approach GR0017APP Public warning notices Guidance
Active Supervisory Approach GR0014APP Principles-based Regulation
Active Syndicated Mortgage Investments MB0037APP Supervision Approach for High-risk Syndicated Mortgage Investments
Active Syndicated Mortgage Investments MB0039INT Mortgage Administrators – Responses to Market Disruptions
Active Whistle-blower GR0015APP Whistle-blower Guidance