Annual Information Returns (AIR)

The AIR must still be filed by March 31 for any period during which the entity was licensed, even if the licence has since been suspended or revoked.

If a mortgage brokerage or administrator is licensed after December 31, they are not required to file an AIR for the previous calendar year (e.g., for 2024, if licensed in 2025).

Brokerages and administrators must designate one or more individuals to receive and attempt to resolve complaints from the public.

• Mortgage Administrators must pay their annual regulatory fee directly through the AIR portal before submitting the AIR. 
• Mortgage Brokerages must pay their regulatory fee upon submitting the application for a broker’s licence for the principal broker to FSRA, and at the time for renewing the principal brokers licence.

• Mortgage Administrators are required to submit audited financial statements to FSRA  within 90 days of their respective fiscal year end. For reporting requirements, please refer to the Financial Reporting Requirements for Mortgage Administrators guidance. 
• Mortgage Brokerages are not required to submit audited financial statements to FSRA. However, they must prepare monthly and annual reconciliation statements for trust accounts if applicable. 

Mortgage Brokerages

• Errors and Omissions Insurance: Attach a copy of the E&O policy in PDF format by clicking the upload icon in the AIR form. 

Mortgage Administrators

• Private Lender Transactions: Attach a list of private lenders you transacted with during the reporting period in PDF or Microsoft Excel format. 

The AIR is compatible with Google Chrome, Mozilla Firefox, and Microsoft Edge browsers.

• If you encounter difficulties or have questions, use the camera feature in the AIR portal to take a screenshot and submit inquiries to [email protected]. This allows our Contact Centre to support you by seeing exactly what is on your screen.
• If the AIR does not appear when you log in to the portal, clear your browser cache and cookies, then log in again.
• You can reset your portal password through Licensing Link.
• Your AIR is saved automatically as you enter data and navigate to a different question within the AIR.

The personal information provided in this Annual Information Return (AIR) is collected under the authority of sections 38(2) and 39(1) of the Freedom of Information and Protection of Privacy Act, section 29(2) of the Mortgage Brokerages, Lenders and Administrators Act (the Act), sections 2, 10, 11 and 12 of O. Reg. 193/08: Reporting Requirements for Licensees and section 43(3) of O. Reg. 189/08: Mortgage Administrators: Standards of Practice to support FSRA’s regulatory and law enforcement activities.

FSRA primarily collects and uses personal information to:

• gain a better understanding of industry trends and business models and assess the mortgage brokering sector as a whole
• determine the nature and extent of its regulatory activities and inform consumer protection measures
• support policy analysis and decision-making, oversight of the industry, and the identification of risks and trends
• determine whether the administrator or brokerage, and persons or entities related to the administrator or brokerage (such as the principal broker, directors, officers, partners, the sole proprietor, agents or brokers of the brokerage, or the principal representative), are complying with laws administered by FSRA or suitable to hold a licence, registration or other authorization required under laws administered by FSRA

FSRA may disclose the personal information it collects to:

• any person or entity responsible for monitoring or reporting on the suitability of the administrator or brokerage, or persons and entities related to the administrator or brokerage, to hold a licence, registration or other authorization required under laws administered by FSRA
• other regulatory authorities or law enforcement agencies
• fraud prevention organizations

If you have questions about the collection, use, or disclosure of your personal information by FSRA, please contact:

Privacy Lead
Financial Services Regulatory Authority of Ontario
25 Sheppard Avenue West, Suite 100
Toronto, ON, M2N 6S6
Email: [email protected]
Phone: 416-590-2021