FSRA hosted event

2024 Principal Broker Conference

FSRA Hosted Event
Mortgage Brokering
November 19, 2024
8:00AM - 3:30PM
America/Toronto
Universal Eventspace - 6250 Highway 7, Vaughan, ON L4H 4G3

Elevate your Mortgage Brokerage

Attention brokerage owners, principal brokers, chief compliance officers, directors, officers, and partners:

Don't miss this unique opportunity to enhance the overall success and reputation of your brokerage by cultivating a robust conduct and compliance culture. 

FSRA is hosting its first-ever mortgage brokering conduct event tailored to help you consistently achieve positive outcomes for your clients, while strengthening consumer confidence in the sector. This is your chance to:

  • gain a comprehensive understanding of FSRA's expectations regarding the fair treatment of consumers and how to implement FSRA’s guidance.
  • discover new approaches to effectively lead your team in meeting regulatory expectations, including providing products that are suitable to client needs.
  • identify gaps in your current compliance practices and develop outcomes-based strategies to address them.
  • exchange best business practices and network with other brokerage leaders and engage with FSRA representatives.

Why attend? Because your clients deserve the best, and so does your brokerage.

Act fast—each brokerage can send up to two key representatives.

This is your chance to take your brokerage to the next level and make a lasting impact in the sector.

In-Person

Cost: $130
Location: Universal Eventspace
6250 Highway 7, Vaughan, ON L4H 4G3
 

Registration deadline: November 5, 2024

Cancellations and refunds

Cancellations must be received no later than November 5, 2024, and in writing to [email protected] to receive a full refund. Cancellations received after November 5, 2024, will be charged the entire conference fee and are not eligible for a refund. At any time, you are welcome to send an alternate key representative (Principal Broker, Chief Compliance Officer, Owner of the brokerage or a Director, Officer or Partner) to the event in your place. Any attendee name changes should be communicated before November 18, 2024.

Agenda 

Time

8:00 a.m.

Registration / Continental breakfast

9:00 a.m.

Welcome and opening address

Huston Loke, Executive Vice President, Market Conduct (see bio)

9:35 a.m.

Panel discussion: FSRA’s vision for the Mortgage Broker sector

Panelists:

Antoinette Leung, Head, Financial Institutions and Mortgage Brokerage Conduct, Market Conduct (see bio)

Gina Stephens, Director, Mortgage Brokering Conduct, Market Conduct (see bio)

 

Moderator:

Cheryl Szutu, Senior Manager, Mortgage Brokering Conduct, Market Conduct (see bio)

10:10 a.m.

Presentation: Licensing suitability

Jelena Pejic, Head, Licensing and Risk Assessment, Market Conduct (see bio)

Yovanka McBean, Director, Licensing, Market Conduct (see bio)

10:35 a.m.

Break

11:00 a.m.

Interactive exchange

11:15 a.m.

Panel discussion: Effectively managing regulatory and compliance risks

Professional compliance consultants discuss approaches to effective regulatory and compliance risk management.

 

Panelists:
Chris Crowe,
Founder and CEO, CMBYND (see bio)

Kevin Cohen, Founder and National Leader, AUM Law (see bio)

Jackie Sanz, Managing Director Canada Lead for Risk and Compliance Solution, Protiviti (see bio)

Sue Ling Yip, Partner, Risk Services, Financial Crimes, KPMG 

Donna Spagnolo, Partner, Borden Ladner Gervais (BLG) LLP (see bio)

 

Moderator:
Antoinette Leung
, Head, Financial Institutions and Mortgage Brokerage Conduct, Market Conduct (see bio)

12:05 p.m.

Lunch

1:00 p.m.

Breakout session 1: Managing real-life supervision challenges

Tools and resources principal brokers need to effectively manage compliance processes and task delegation to ensure the fair treatment of consumers.

Antoinette Leung, Head, Financial Institutions and Mortgage Brokerage Conduct, Market Conduct (see bio)

Nadiatou Fagbemi, Senior Manager, Mortgage Brokering Conduct, Market Conduct (see bio)

1:55 p.m.

Break 

2:20 p.m.

Breakout session 2: Re-performance – The key to suitability documentation

Implementing adaptable and scalable suitability documentation processes and monitoring to ensure consumers receive suitable mortgage product recommendations.

Gina Stephens, Director, Mortgage Brokering Conduct, Market Conduct (see bio)

Jennie Hodgson, Senior Manager, Mortgage Brokering Conduct, Market Conduct (see bio)

3:20 p.m.

Closing remarks