Cross Sector
Comment Due Date

The Financial Services Regulatory Authority of Ontario (FSRA) is now consulting on proposed Guidance designed to improve consumer protection by appropriately sanctioning persons and entities not in compliance with sector statutes, regulations and FSRA rules and requirements.

The Guidance sets out when Administrative Monetary Penalties are imposed and how the amounts are determined. This approach supports transparency, fairness and consistency.

We encourage all interested stakeholders to provide feedback by May 31st, 2023. Your feedback will help inform our final approach.

Learn more:

FSRA continues to work on behalf of all stakeholders, including consumers, to ensure financial safety, fairness and choice for consumers.


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Sector Comment Date posted Sort ascending
Auto Insurance
[2023-004] Tracy Montague - Citizen
Any ruling or sanctions against a healthcare practitioner that uses HCAI, should take in consideration that HCAI has a very large flaw in it's design. The government mandated, IBC owned system does not give the individual heath care practitioners the view of what is being submitted in their name. They are not required to authorize the submissions, therefore there is a lot of fraud being sent through the system, without any oversight from FSRA lets it continue.
FSRA has known this since 2017, and they have known how to fix it since 2019. However FSRA has not fixed it, but this does give all healthcare practitioners a feasible defense against any wrong doing in this system. Knowing this, no penalties of any type should be considered against an individual healthcare practitioner using this system. That is until FSRA finally fixes it.
April 23, 2023
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