Enforcement: General Administrative Monetary Penalties Guidance (the “Guidance”)


Comments were provided by 14 stakeholders:


  1. Insurance Bureau of Canada – IBC (Kim Donaldson, Vice President, Ontario)
  2. Canadian Life and Health Insurance Association – CLHIA (Lyne Duhaime, Senior Vice-President, Market Conduct Policy and Regulation)
  3. Canadian Association of Financial Institutions in Insurance – CAFII (Rob Dobbins, Board Secretary and Chair, Executive Operations Committee)
  4. Primerica Financial Services (Canada) Ltd. – Primerica (David Grad, EVP, General Counsel and Chief Compliance Officer)
  5. FAIR Association of Victims for Accident Insurance Reform – FAIR (Rhona DesRoches)
  6. Ninette Ibanez - Consumer

Credit unions and financial services provided through credit unions (and related entities)

  1. Desjardins Group – Desjardins (Giuseppina Marra, Regulatory Affairs)
  2. Canadian Credit Union Association – CCUA (Brent Furtney, Regional Director – Ontario Government Relations)


  1. Ontario Pension Board – OPB (Patrick Simon, Manager (A), Policy & Procedures)
  2. Ontario Teachers’ Pension Plan – OTPP (Rossana Di Lieto, Deputy Chief Legal Officer)
  3. Healthcare of Ontario Pension Plan – HOOPP (Rachel M. Arbour, Head of Plan Benefits, Design & Policy)
  4. Colleges of Applied Arts and Technology Pension Plan – CAAT (James Fera, Director, Legal Affairs)
  5. OPSEU Pension Plan Trust Fund – OPTrust (Julie Belair, Vice President, Actuarial Services and Plan Policy)

Financial professionals

  1. Independent Financial Brokers of Canada – IFB (Nancy Allan, Executive Director)

Feedback summary and FSRA’s responses:

General update:

FSRA has determined that the scope of the Guidance is to be limited to General Administrative Monetary Penalties (“General AMPs”) only. The title and certain content of the Guidance have been revised to reflect this change.

FSRA is presently in the process of developing separate Guidance dealing exclusively with Summary Administrative Monetary Penalties.

(Please note that the themes which resulted in revisions to the Guidance are indicated with an asterisk)