Further protecting P&C insurance consumers

Ontario’s financial services regulator, FSRA, is releasing its property and casualty (P&C) insurance market conduct supervision strategic plan (SSP). 

Under the SSP, FSRA will identify and assess risks to better protect consumers and maintain public confidence in the sector.

This approach will allow FSRA to prioritize its work, minimize regulatory burden and ensure effective oversight and the promotion of sound market practices.

After identifying risks, FSRA may address conduct issues through thematic reviews, inquiries, examinations, surveys or other methods.

The SSP is based on existing regulatory requirements and expectations, serving as a framework for market conduct supervision in P&C insurance, as outlined in FSRA’s business plan.

To ensure transparency, FSRA will continue to publish its plans and findings and to engage with the industry on priority areas for supervision.

The SSP will be implemented in phases, starting with risk assessments based on existing information and data.

Learn more

• FSRA’s Property and Casualty Insurance Market Conduct Supervision Strategic Plan (June 2025)
• The role of MGAs in Ontario’s P&C insurance market (December 2024)
  • Fact: In 2024, Ontario’s P&C sector generated approximately $38.6 billion in direct written premium.
• Home insurance thematic review (June 2024)
• FSRA’s 2024-27 Annual Business Plan

FSRA continues to work on behalf of all stakeholders, including consumers, to ensure financial safety, fairness, and choice for everyone.

Learn more at www.fsrao.ca.