Enhancing your licensing experience

FSRA is working to make its services better for you

Getting your licence to you faster will continue to be one of FSRA's top business priorities.

We are pleased to announce that over the next few months, we will roll out new initiatives designed to enhance your experience with us and better serve you:

• Enhancing Internal Processes
  We’re working on ways to process noncomplex applications faster. We’re also developing new tools for our team to handle applications more smoothly.

• Improving Communication
  We know how important it is to keep you informed about your application. That’s why we will enhance our communication practices. You will receive regular updates on the status of your application and clear instructions if we need more information from you.

• Reporting Performance Updates Every Month
  We are committed to transparency, which is why we’ll be sharing monthly reports on our website on our processing times, application volumes, and potential delays. This way, you always know what to expect.

FSRA is committed to making your licensing journey as smooth and efficient as possible. Thank you for your patience and continued trust in FSRA.

Learn more:

FSRA continues to work on behalf of all stakeholders, including consumers, to ensure financial safety, fairness, and choice for everyone.

Learn more at www.fsrao.ca.