The Financial Services Regulatory Authority of Ontario (FSRA) is responsible for supervising and regulating a broad range of financial service sectors. FSRA issues guidance to make it easier for the public, new entrants and incumbents to understand what is legally binding, what is FSRA’s interpretation or application of law and what information is designed to be helpful. All guidance is issued in accordance with FSRA's Guidance Framework.

The following table lists Active guidance. Use the filters to search the table or enter text in the search field. Please reach out to our contact centre if you require assistance.

Note: 

  • To find inactive guidance select “inactive from the “Status” filter.
  • For information on inactive / Inherited guidance, follow this link Inherited Guidance
How to search for guidance Guidance Framework Inherited Guidance
Guidance Documents Table
Download all guidance (.csv file)
Showing 201 to 300 of 1071 entries
Sector Status Category Guidance Number Guidance Name
Credit Unions and Caisses Populaires Active Lending CU0062INT Capital Treatment of Loans under the Federal Government Business Credit Availability Program and Highly Affected Sectors Credit Availability Program Guarantee
Credit Unions and Caisses Populaires Active Lending CU0063INT Residential Mortgage Lending *New
Credit Unions and Caisses Populaires Active Liquidity CU0064INT Liquidity *New
Credit Unions and Caisses Populaires Active Stress testing CU0065INT Stress Testing *New
Credit Unions and Caisses Populaires Inactive Liquidity CU0066INT Liquidity Coverage Ratio Completion Guide
Credit Unions and Caisses Populaires Inactive Liquidity CU0067INT Net Cumulative Cash Flow Completion Guide
Credit Unions and Caisses Populaires Inactive Liquidity CU0068INT Net Stable Funding Ratio Completion Guide
Credit Unions and Caisses Populaires Active Recovery Planning CU0069INT Recovery Planning
Credit Unions and Caisses Populaires Active Framework CU0070INT Market Conduct Framework Guidance 
Credit Unions and Caisses Populaires Active ICAAP CU0071ORG ICAAP Submission Template - Summary Key Metrics Report
Credit Unions and Caisses Populaires Inactive Liquidity CU0072ORG Liquidity Data Template
Credit Unions and Caisses Populaires Active Liquidity CU0073ORG Liquidity Coverage Ratio (LRC) Template 2021
Credit Unions and Caisses Populaires Active Liquidity CU0074ORG Net Cumulative Cash Flow Report (NCCF) Template 2021 
Credit Unions and Caisses Populaires Active Liquidity CU0075ORG Net Stable Funding Ratio (NSFR) Template 2021
Credit Unions and Caisses Populaires Inactive Corporate Governance CU0076ORG Self Assessment Workbook: Corporate Governance for Board of Directors (2018)
Credit Unions and Caisses Populaires Inactive Corporate Governance CU0077ORG Self Assessment Workbook: Corporate Governance for Audit Committee (2018)
Credit Unions and Caisses Populaires Inactive Corporate Governance CU0078ORG Self Assessment Workbook: Corporate Governance for Management (2018)
Credit Unions and Caisses Populaires Active Securitization CU0079ORG Application Guide: Securitization
Credit Unions and Caisses Populaires Active Securitization CU0080ORG Securitization Reporting Template
Credit Unions and Caisses Populaires Active Advertising CU0081ORG Decal Installation Guide
Credit Unions and Caisses Populaires Active Resolution Planning CU0082INT Resolution Planning
Credit Unions and Caisses Populaires Active Supervisory Framework CU0083APP Risk Based Supervisory Framework (FSRA RBSF)
Credit Unions and Caisses Populaires Active ICAAP CU0084ORG Application Guide: Internal Capital Adequacy Assessment Process (ICAAP) for More Complex Credit Unions
Credit Unions and Caisses Populaires Active Application - CU-CP CU0085APP Approval or Authorization of Business and Investment Activities under the Credit Unions and Caisses Populaires Act, 2020
Credit Unions and Caisses Populaires Active ICAAP CU0086ORG Implementation of ICAAP and Stress Testing for Credit Unions -with assets in excess of $500 million
Credit Unions and Caisses Populaires Inactive ICAAP CU0087ORG Liquidity and Stress Testing Guidance Notes and Tools
Credit Unions and Caisses Populaires Active Risk Management CU0088APP Operational Risk and Resilience
Credit Unions and Caisses Populaires Active Lending CU0089INT Commercial lending Guidance
Financial Planners and Financial Advisors Active Application - FP/FA FP0001APP Financial Professionals Title Protection – Administration of Applications
Financial Planners and Financial Advisors Active Supervisory Framework FP0002APP Financial Professionals Title Protection – Supervisory Framework
Credit Unions and Caisses Populaires, Loan and Trust Inactive Consumer Protection - General Regulatory GR0001ORG Treating Financial Services Consumers Fairly Guideline: Frequently Asked Questions
Credit Unions and Caisses Populaires, Loan and Trust Inactive Consumer Protection - General Regulatory GR0002ORG Treating Financial Services Consumers Fairly Guideline
Cross Sector, Insurance Prudential, Auto Insurance, Co-operative Corporations, Credit Unions and Caisses Populaires, Financial Planners and Financial Advisors, Health Service Providers, Life and Health Insurance, Loan and Trust, Mortgage Brokering, Pensions, Property and Casualty and General Insurance Inactive Filing - General Regulatory GR0003ORG Rule #1 - Electronic Service and Delivery Rule
Auto Insurance Inactive Filing - General Regulatory GR0004ORG Rule #2 - Mandatory Electronic Filings Rule
Pensions Inactive Filing - General Regulatory GR0005ORG Superintendent's Electronic Service & Delivery and Filing Rules
Cross Sector, Insurance Prudential, Auto Insurance, Co-operative Corporations, Credit Unions and Caisses Populaires, Financial Planners and Financial Advisors, Health Service Providers, Life and Health Insurance, Loan and Trust, Mortgage Brokering, Pensions, Property and Casualty and General Insurance Inactive Hearing Procedures GR0006ORG Rules of Practice and Procedure for Hearings Before the Superintendent of Financial Services
Cross Sector, Insurance Prudential, Auto Insurance, Co-operative Corporations, Credit Unions and Caisses Populaires, Financial Planners and Financial Advisors, Health Service Providers, Life and Health Insurance, Loan and Trust, Mortgage Brokering, Pensions, Property and Casualty and General Insurance Inactive Advisory Board GR0007ORG Advisory Board
Auto Insurance, Life and Health Insurance, Property and Casualty and General Insurance Active Consumer Protection - General Regulatory GR0008APP Fair Treatment of Customers in Insurance
Cross Sector, Insurance Prudential, Auto Insurance, Co-operative Corporations, Credit Unions and Caisses Populaires, Financial Planners and Financial Advisors, Health Service Providers, Life and Health Insurance, Loan and Trust, Mortgage Brokering, Pensions, Property and Casualty and General Insurance Inactive Service Standards - General Regulatory GR0009APP FSRA Service Standards
Cross Sector, Insurance Prudential, Auto Insurance, Co-operative Corporations, Credit Unions and Caisses Populaires, Financial Planners and Financial Advisors, Health Service Providers, Life and Health Insurance, Loan and Trust, Mortgage Brokering, Pensions, Property and Casualty and General Insurance Active Innovation GR0010APP Test and Learn Environments (TLEs) for Financial Services Innovation
Auto Insurance, Credit Unions and Caisses Populaires, Life and Health Insurance, Property and Casualty and General Insurance Active Administrative Monetary Penalties - Insurance GR0011APP Transparent Communication of FSRA Enforcement Action
Auto Insurance, Credit Unions and Caisses Populaires, Life and Health Insurance, Property and Casualty and General Insurance Active Administrative Monetary Penalties - General Regulatory GR0012APP Guidance on the use of proceeds from enforcement under Ontario regulation 554/21
Auto Insurance, Credit Unions and Caisses Populaires, Life and Health Insurance, Property and Casualty and General Insurance Active Administrative Monetary Penalties - General Regulatory GR0013APP Enforcement: General Administrative Monetary Penalties Guidance
Cross Sector, Auto Insurance, Life and Health Insurance, Property and Casualty and General Insurance Active Complaints GR0013INF Complaints Resolution: Policy Framework and Best Practices
Cross Sector, Insurance Prudential, Auto Insurance, Co-operative Corporations, Credit Unions and Caisses Populaires, Financial Planners and Financial Advisors, Health Service Providers, Life and Health Insurance, Loan and Trust, Mortgage Brokering, Pensions, Property and Casualty and General Insurance Active Supervisory Approach GR0014APP Principles-based Regulation
Cross Sector, Insurance Prudential, Auto Insurance, Co-operative Corporations, Credit Unions and Caisses Populaires, Financial Planners and Financial Advisors, Health Service Providers, Life and Health Insurance, Loan and Trust, Mortgage Brokering, Pensions, Property and Casualty and General Insurance Active Whistle-blower GR0015APP Whistle-blower Guidance
Cross Sector, Insurance Prudential, Auto Insurance, Co-operative Corporations, Credit Unions and Caisses Populaires, Financial Planners and Financial Advisors, Health Service Providers, Life and Health Insurance, Loan and Trust, Mortgage Brokering, Pensions, Property and Casualty and General Insurance Active Risk Management GR0016INT Information Technology (“IT”) risk management
Cross Sector Active Supervisory Approach GR0017APP Public warning notices Guidance
Insurance Prudential, Auto Insurance, Life and Health Insurance, Property and Casualty and General Insurance Active Innovation GR0018DEC Affiliated insurers carrying on business as a common undertaking pursuant to s. 392.2(8) of the Insurance Act
Cross Sector, Insurance Prudential, Auto Insurance, Co-operative Corporations, Credit Unions and Caisses Populaires, Financial Planners and Financial Advisors, Health Service Providers, Life and Health Insurance, Loan and Trust, Mortgage Brokering, Pensions, Property and Casualty and General Insurance Active Framework GR0020INF FSRA’s Vulnerability Framework
Health Service Providers Inactive Licensing - HSP HP0001ORG How do I enable TLS 1.2?
Health Service Providers Inactive Auto Fraud and Abuse Reduction HP0002ORG Reducing abuse and fraud in health care services for Auto Insurance: everyone has a role to play
Health Service Providers Inactive Annual Information Return (AIR) - HSP HP0003ORG Health Service Providers 2016 AIR Results Summary Report
Health Service Providers Inactive Annual Information Return (AIR) - HSP HP0004ORG Health Service Providers 2017 AIR Results Summary Report
Health Service Providers Inactive Licensing - HSP HP0005ORG Health Service Provider Licensing Guide
Health Service Providers Inactive Licensing - HSP HP0006ORG About the HSP Licence
Health Service Providers Inactive Licensing - HSP HP0007ORG About the HSP Principal Representative
Health Service Providers Inactive Licensing - HSP HP0008ORG Add/ Remove a HSP Director, Officer or Partner
Health Service Providers Inactive Licensing - HSP HP0009ORG HSP Attendant Care Benefits
Health Service Providers Inactive Licensing - HSP HP0010ORG HSP Business Standards
Health Service Providers Inactive Licensing - HSP HP0011ORG HSP Consumer Information
Health Service Providers Inactive Licensing - HSP HP0012ORG HSP Definition
Health Service Providers Inactive Licensing - HSP HP0013ORG Service provider frequently asked questions: Fees
Health Service Providers Inactive Licensing - HSP HP0014ORG HSP Licensing Business Process
Health Service Providers Inactive Licensing - HSP HP0015ORG HSP HCAI Registration
Health Service Providers Inactive Licensing - HSP HP0016ORG Health Service Providers
Health Service Providers Inactive Licensing - HSP HP0017ORG HSP Licence Application
Health Service Providers Inactive Licensing - HSP HP0018ORG HSP Licence Suspension, Revocation And Surrender
Health Service Providers Inactive Licensing - HSP HP0019ORG HSP Listed Expenses
Health Service Providers Inactive Licensing - HSP HP0020ORG HSP Legal Changes (recommend changing this heading - Marital Status, Corporate Name Changes, Principal Representative)
Health Service Providers Inactive Licensing - HSP HP0021ORG Access to Claimant Personal Health Information
Health Service Providers Inactive Licensing - HSP HP0022ORG HSP Licence Application: Technical Support/Troubleshooting
Health Service Providers Inactive Licensing - HSP HP0023ORG HSP Travel Expenses
Health Service Providers Inactive Licensing - HSP HP0024ORG Will I need a HSP Licence?
Health Service Providers Inactive Licensing - HSP HP0025ORG What's New in Service Providers
Health Service Providers Inactive Licensing - HSP HP0026ORG HSP Best Practices: Don't make your business vulnerable by collecting signatures on blank treatment forms
Health Service Providers Inactive Licensing - HSP HP0027ORG Health Service Providers 2016-17 Market Conduct Compliance: Examination Results
Health Service Providers Inactive Licensing - HSP HP0028ORG Health Service Providers 2017/2018 Market Conduct Compliance: Examination Results
Health Service Providers Inactive Annual Information Return (AIR) - HSP HP0029ORG Licensed Health Service Provider Frequently Asked Questions on the AIR and Annual Regulatory Fee
Health Service Providers Inactive Annual Information Return (AIR) - HSP HP0030ORG Sample - Health Service Provider Annual Information Return (AIR)
Health Service Providers Inactive Licensing - HSP HP0031ORG Apply Now for a Health Service Provider Licence
Health Service Providers Inactive Billing HP0032ORG How to Resolve a Complaint about Billing Practices in the Health Service Providers Sector
Health Service Providers Inactive Licensing - HSP HP0033ORG Public Registry of Licensed Health Service Providers
Health Service Providers Inactive Annual Information Return (AIR) - HSP HP0034ORG Health Service Provider Sector Reports
Health Service Providers Inactive Annual Information Return (AIR) - HSP HP0035ORG Health Service providers: How to update your contact information and file the Annual Information Return (AIR)
Health Service Providers Inactive Communications HP0036ORG Subscription Centre
Mortgage Brokering Inactive Annual Information Return (AIR) - Mortgage Brokering MB0001ORG 2017 Annual Information Return Results Summary Report
Mortgage Brokering Inactive Annual Information Return (AIR) - Mortgage Brokering MB0002ORG AIR Summary Results for Previous Years
Mortgage Brokering Inactive Annual Information Return (AIR) - Mortgage Brokering MB0003ORG FAQs on Annual Information Returns and Financial Statements
Mortgage Brokering Inactive Annual Information Return (AIR) - Mortgage Brokering MB0004ORG Annual Information Returns
Mortgage Brokering Inactive Annual Information Return (AIR) - Mortgage Brokering MB0005ORG Mortgage brokerages and administrators: How to check/update your contact information, and file the Annual Information Return (AIR)
Mortgage Brokering Inactive Syndicated Mortgage Investments MB0006ORG Requirements for Promoting Syndicated Mortgage Investments
Mortgage Brokering Inactive Mortgage Fraud MB0007ORG Your responsibilities to prevent mortgage fraud
Mortgage Brokering Inactive Syndicated Mortgage Investments MB0008ORG Changes to syndicated mortgage rules: New FSCO forms available
Mortgage Brokering Inactive Non-Qualified Syndicated Mortgages MB0009ORG Policies and Procedures -- Non-qualified Syndicated Mortgages
Mortgage Brokering Inactive Mortgage Fraud MB0010ORG Checklist on Detecting and Preventing Mortgage Fraud
Mortgage Brokering Active Mortgage Administrator Checklist MB0011ORG Compliance Checklist for Mortgage Administrators
Mortgage Brokering Active Brokerage Checklist MB0012ORG Compliance Checklist for Managing the Mortgage Brokerage
Mortgage Brokering Active Compliance - Mortgage Brokering MB0013ORG Compliance Checklist for Mortgage Brokerages, Brokers & Agents
Mortgage Brokering Active Compliance - Mortgage Brokering MB0014ORG Compliance Checklist for Managing the Mortgage Administrator, Keeping Records and Trust Accounts