FSRA hosted event

2026 Principal Broker Conference

FSRA Hosted Event
Mortgage Brokering
November 23, 2026
7:45AM - 4:45PM
America/Toronto
Universal Eventspace - 6250 Highway 7, Vaughan, ON L4H 4G3

Lead with confidence: Strengthening conduct and oversight in Your Mortgage Brokerage 

Attention brokerage owners, principal brokers, chief compliance officers, team leads, directors, officers, and partners:

FSRA’s highly anticipated Principal Broker Conference is back, building on the success of the inaugural sold-out event in 2024. This full-day conference is tailored to help you strengthen your brokerage’s compliance, supervision, and consumer protection practices.

At this conference, you will:

  • strengthen your leadership approach to support compliance with regulatory expectations and foster consumer outcomes that reflect clients’ unique needs and circumstances
  • gain critical AML compliance insights from FINTRAC
  • exchange best practices and network with peers and FSRA leaders
  • earn four Continuing Education hours to support your professional development requirements

Why attend? Because strong compliance and conduct culture aren’t just regulatory expectations. They are the foundation of consumer trust and long-term success for your brokerage.

Act fast—each brokerage can send up to two key representatives.

In-Person

Cost: $199
Location: Universal Eventspace
6250 Highway 7, Vaughan, ON L4H 4G3
 

Agenda 

Time
7:45 a.m.Registration / Continental breakfast begins
8:45 a.m.

Welcome 

Jennie Hodgson, Senior Manager, Mortgage Brokering Conduct, Market Conduct

8:50 a.m.

Opening Remarks

Dexter John, Chief Executive Officer

9:15 a.m.

Greetings from Antoinette Leung, Executive Vice President, Market Conduct

9:35 a.m.

Panel discussion: Best business practices – for the sector, from the sector

 Industry experts and FSRA discuss compliance best practices, emerging challenges, and effective regulator-industry collaboration.

 

Panelists:

Elaine Taylor, President, Mortgage Alliance (TMACC)
Mark Kerzner, Chief Executive Officer, The Mortgage Group (TMG)
Leah Zlatkin, Chief Operating Officer, Mortgage Outlet Inc.

 

Moderator:

Gina Stephens, Director, Mortgage Brokering Conduct, Market Conduct 

10:30 a.m.Break
10:50 a.m.

Presentation: FSRA enforcement in action

Learn about regulatory expectations related to private mortgages, lending activities, record keeping and cooperation with FSRA’s Investigations team.

 

Tamara Kido, Senior Manager, Forensic Investigations, Legal and Enforcement
Michael Scott, Senior Legal Counsel, Legal and Enforcement

11:30 a.m.

Presentation: The principled Principal Broker: Maintaining consumer confidence through improved hiring practices (licensing and supervisory expectations)

Explore how effective due diligence, hiring and transfer practices can help principal brokers prevent misconduct, protect consumers and maintain confidence in the mortgage brokering sector.

 

Panelists:

Yovanka McBean, Director, Licensing, Market Conduct
Gina Stephens, Director, Mortgage Brokering Conduct, Market Conduct

12:10 p.m.Lunch
1:10 p.m.

Breakout session 1: More than a form: A sector-led approach to product suitability assessments

Industry members from FSRA’s Technical Advisory Committee will lead a discussion on their draft Product Suitability Assessment Form, including its development, practical use, and future evolution.

 

Presenters:
FSRA’s Technical Advisory Committee for Mortgage Brokering

 

Or*

 

Breakout session 2: AML Compliance featuring FINTRAC

FINTRAC shares insights on evolving risks, common compliance gaps, and regulatory expectations for mortgage brokerages. Additionally, Sue-Ling Yip from Deloitte will provide practical insights on operationalizing AML requirements within brokerage practices.

 

FINTRAC

Sue-Ling Yip, Partner, Regulatory Risk & Financial Crimes, Deloitte LLP

 

*Breakout sessions run concurrently.

2:10 p.m.Break 
2:25 p.m.

Breakout session 1: More than a form: A sector-led approach to product suitability assessments

Industry members from FSRA’s Technical Advisory Committee will lead a discussion on their draft Product Suitability Assessment Form, including its development, practical use, and future evolution.

 

Presenters:
FSRA’s Technical Advisory Committee for Mortgage Brokering

 

Or*

 

Breakout session 2: AML Compliance featuring FINTRAC

FINTRAC shares insights on evolving risks, common compliance gaps, and regulatory expectations for mortgage brokerages. Additionally, Sue-Ling Yip from Deloitte will provide practical insights on operationalizing AML requirements within brokerage practices.

 

FINTRAC

Sue-Ling Yip, Partner, Regulatory Risk & Financial Crimes, Deloitte LLP

 

*Breakout sessions run concurrently.

3:30 p.m.

Presentation: Private lending mythbusters

Test your private mortgage lending knowledge as we debunk common industry myths.

 

Jennie Hodgson, Senior Manager, Mortgage Brokering Conduct, Market Conduct

3:40 p.m.

Closing remarks

Antoinette Leung, Executive Vice President, Market Conduct

3:45 p.m.

Networking (60 minutes)