The Financial Services Regulatory Authority of Ontario (FSRA) wants to hear from you about its proposed approach to strengthen the protection of vulnerable consumers in its regulated sectors. This will include consulting on the definition of Vulnerable Consumers ensuring a shared understanding amongst FSRA, its regulated entities, its stakeholders and the public. Consumers are those who purchase or benefit from products and services delivered by the sectors that FSRA regulates, including pension plan beneficiaries and credit union members.
FSRA’s Proposed Approach to Strengthen the Protection of Vulnerable Consumers focuses on two goals:
- Promoting inclusive and fair treatment of vulnerable consumers and preventing targeted financial mistreatment.
- Improving consumer education, engagement, and awareness building efforts.
FSRA invites consumers, industry and other interested stakeholders to submit feedback until March 8.
Once the consultation concludes, FSRA will publish a consultation summary report and next steps in finalizing and implementing its proposed approach.
FSRA continues to work on behalf of all stakeholders, including consumers, to ensure financial safety, fairness, and choice for everyone.
Learn more at www.fsrao.ca.
Before we begin, please make sure you do not include any personal or private financial information. If your inquiry does require this information be shared with us, please call us at 1-800-668-0128 or email us at [email protected] for instructions.
By submitting your content, you agree to have your materials posted on our engagement portal, used in reports and other materials prepared by Financial Services Regulatory Authority of Ontario (FSRA) that may be shared with the public. Content is moderated so that all posts are respectful and professional. The Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c.F.31, applies to all online content.
|Question and response
|Life and Health Insurance
Question: Does the March 4, 2024, Virtual seminar provides CE credits as well?
Thank you for submitting your question on the webinar for Consultation on FSRA’s Proposed Approach to Strengthening Protection of Vulnerable Consumers. Here is the link to register if you have not done so yet. To clarify, the webinar is on Thursday, February 8th from 12 to 12:30 p.m. EST. The webinar will share information about FSRA’s proposed approach to strengthen protection of vulnerable consumers and provide and opportunity to ask questions of FSRA’s Chief Consumer Officer, Stuart Wilkinson. The webinar does not provide continuing education (CE) credits.