FSRA licenses and regulates life insurance agents and companies in Ontario. By licensing and regulating the industry we can ensure safeguards are in place to protect your rights. Learn more about your rights and responsibilities as a consumer.
Life & health insurance agent and company responsibilities
What to expect when working with a life & health insurance agent or company
When you have selected your life & health insurance agent or company, you will discuss your health and life situation with them and what coverage makes sense for you. It is important to be frank and open about your life, health and short- or long-term financial goals. This will help your agent or company recommend options that meet your needs and circumstances. You can expect that an agent will ask you personal questions, including what you can or cannot afford. Any information you provide is confidential.
Your life & health insurance agent or company will guide you through the following:
Supplementary health and dental insurance
Supplementary health and dental insurance should be there for you when you need them most, and it’s a good idea to get professional advice before you buy any policy that is protecting your most important asset – your health. Whether you get that advice from an insurance agent or direct from an insurance company, here are some things you should know before you purchase a supplementary health and/or dental insurance plan.
Useful resources
How to resolve an insurance complaint
Steps to take if you want to file a complaint about any unresolved insurance business activity.
Assuris
Not-for-profit organization that protects Canadian policyholders should their life insurance company become insolvent.
How to resolve an insurance complaint
Steps to take if you want to file a complaint about any unresolved insurance business activity.