You have been in an accident. Now what? Here is how you can achieve the best possible outcome.
If you are involved in an accident and leave the scene, you may be subject to criminal investigation.
If there are injuries, do not move the victim(s). Call 911, follow all directions and wait for help.
Take pictures and video of the scene and damage. Record as much information as possible using our accident worksheet
When it is safe, move your vehicle onto the shoulder. If you cannot move the vehicle, turn on your hazard lights, or set up traffic cones, flares or flags if available.
There are injuries (Note: If there are injuries, do not move the victim(s). Wait for help to arrive)
The total damage to all vehicles involved appears to be more than $2,000
You suspect any drivers involved may be under the influence of drugs or alcohol
Tow zone pilot program
There are no injuries
Total damage to all vehicles appears to be less than $2,000
You will be asked to complete a police report, and damage to your vehicle will be photographed. You will need to provide this documentation to your insurance company.
Find a collision centre
Let your insurance company know what happened and ask for next steps. To understand the claims process, read After an Auto Accident: Knowing the Claims Process.
Road accidents are always unexpected. Be prepared by keeping the following inside your vehicle at all times: