Reporting and Accountability
FSRA is a board-governed regulatory agency accountable to the people of Ontario through the Ontario Ministry of Finance. We are committed to transparency in all aspects of governance, management, administration and operations.
Each year, FSRA is required to submit a business plan to the Minister of Finance. The Annual Business Plan outlines FSRA’s ongoing operations, strategic direction, financial overview and supporting activities, which are aligned to its vision. The plan has been approved by the Minister of Finance and addresses the expectations outlined by the Minister in the mandate letter.
As part of FSRA’s commitment to transparency and accountability, the agency consulted members of the public in fall 2021 to help inform its plan. The Annual Business Plan reflects FSRA’s expectations of continuing progress for the next three years, with a focus on 2022-2023 activities:
Members of both the public, and industries we govern, can find documents related to our accountability below. These are offered in compliance with the Agencies and Appointments Directive.
Previous Business Plan
- Business Plan 2021-2024
- Minister of Finance Mandate Letter
- Business Plan 2020-2023
- Business Plan 2019-2022
This section lists the travel, meal and hospitality expense claims of FSRA’s CEO and senior executives. The information is published quarterly for FSRA’s fiscal year, April 1 to March 31.
FSRA follows the Ontario Travel, Meal and Hospitality Expenses Directive. For addition information on the public disclosure of Travel, Meal and Hospitality Expenses, visit the Ontario government’s website, www.ontario.ca.
Service Standards Scorecard
Service standards are essential to good public service. They reflect a pursuit of a measurable level of performance, which stakeholders can expect under normal conditions. By creating effective service standards, FSRA will be able to use the quarterly results to improve its public service. FSRA intends to publish results approximately 30 days following the end of the quarter. These timelines may be longer due to internal reporting requirements.
- Q2 FY 2022-2023 Service Standards Scorecard
- Q1 FY 2022-2023 Service Standards Scorecard
- Q4 FY 2021-2022 Service Standards Scorecard
- Q3 FY 2021-2022 Service Standards Scorecard
- Q2 FY 2021-2022 Service Standards Scorecard
- Q1 FY 2021-2022 Service Standards Scorecard
- Q4 FY 2020-2021 Service Standards Scorecard
- Q3 FY 2020-2021Service Standards Scorecard
FSRA Celebrates Anniversary
FSRA marks its second year anniversary by releasing a scorecard demonstrating substantial progress with 100 per cent of our second year priorities being complete or substantially complete. Read more...
FSRA marks its first year anniversary by releasing a newsletter highlighting key activities as well as scorecard demonstrating substantial progress with 96 per cent of our inaugural year priorities being complete or substantially complete. Read more...
Since its launch, the Financial Services Regulatory Authority of Ontario (FSRA) has taken significant steps towards regulatory transformation that will reduce regulatory burden and protect the public interest.
Here are the initial results: Burden Reduction Progress Update (March 2020)
FSRA was established to replace the Financial Services Commission of Ontario (FSCO) and the Deposit Insurance Corporation of Ontario (DICO). The transfer order outlines the transfer of certain operations, activities, affairs, assets, liabilities, rights and obligations of FSCO to FSRA, and of the Superintendent of FSCO to the CEO of FSRA or FSRA itself. The transfer order took effect on June 8, 2019.
Current Annual Report and Financial Statements
January 13, 2023 – FSRA updated the 2021-2022 Annual Report version: FSRA identified some corrections to the Annual Report subsequent to posting the report to FSRA's website. Changes were made to correct arithmetic errors that were contained in the preliminary version. Other formatting issues have also been corrected.
To request a printed copy of any of the publications above, please send an email or call: 1-800-668-0128 or 416-250-7250.