Special Service Notice – COVID – 19

Special Notice

In response to COVID-19, FSRA is enabling staff to work remotely. This means that we will be relying more on email during this time. We will make every effort to respond to you. Our Contact Centre will not be taking live phone calls, however we will respond to voicemail and email messages. We will acknowledge your call or email within 48 hours. Please make sure you provide your name, telephone number and email address if you leave a message.

NOTE: phone systems in general outside of FSRA are experiencing high volume and at times will not connect to us. If your call cannot connect with FSRA, please try contacting us at a later time, or email us.

Please monitor the FSRA website for ongoing updates and news.

Thank you for you understanding and patience.

Telephone: 416-250-7250
Toll free: 1-800-668-0128
[email protected]