Protecting the integrity of exams for Life Insurance agents

The Financial Services Regulatory Authority of Ontario (FSRA) is taking action to ensure life insurance agent candidates act with honesty and integrity and industry standards are protected.

FSRA has received reports of cheating by some candidates writing the virtual Life Licence Qualification Program (LLQP) exam.

To further investigate this, FSRA has launched a pilot program requiring candidates from World Financial Group (WFG) to write the LLQP exam in person only, and not virtually, as of June 19, 2023. The requirement will be implemented for three months, at which point FSRA will review the findings. WFG has consented to the program and is supportive of the process change for candidates.

In addition, WFG shares FSRA’s concerns about cheating and upholding the integrity of the LLPQ exam. WFG is issuing information to candidates about the importance of maintaining exam integrity.

Virtual exams provide flexibility and convenience. FSRA recognizes these benefits and will continue to allow other candidates to write the LLQP exam online. FSRA monitors cheating through a third-party virtual exam administrator. If cheating on virtual exams is not reduced, FSRA will take further steps to protect exam integrity.

FSRA does not grant a licence to anyone caught cheating on the LLQP exam.

Learn more:

  • WFG candidates should use the existing process to register for the LLQP exam through Durham College. When registering, they will only receive the in-person option for writing the exam. Visit the Durham College website for more information.
  • People who want to sell life and accident & sickness insurance in Ontario must apply for a licence with FSRA. Before applying, they must complete the Life Licence Qualification Program (LLQP).

FSRA continues to work on behalf of all stakeholders, including consumers, to ensure financial safety, fairness, and choice for everyone.

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