Attention mortgage agents, brokers, PBs, DOPs: FSRA’s new process for criminal record checks launches today

The Financial Services Regulatory Authority of Ontario (FSRA) has changed its licensing processes for criminal record checks to ensure the processes remain up to date.

As of today, FSRA will require new licence applicants to complete their criminal record checks through our approved vendor Triton.

Principal brokers and representatives should advise their new agent and broker licence applicants to use FSRA’s approved vendor Triton to complete their criminal record check.

In addition, directors and officers will be required to complete a criminal record check when applying for a brokerage or administrator licence.

During the licensing process, applicants will be prompted to complete the check.

Applicants must use FSRA’s link to Triton’s website. After submitting the check, they will need to complete the licensing application on FSRA’s website.

A fee of $19.15 applies for Triton’s service.

If you are currently licensed as an agent or broker, you may need to complete a criminal record check after applying to renew, transfer or upgrade your licence.

FSRA will notify you if this is required after you submit the application. Monitor your email for further instructions from FSRA’s licensing team to complete the process.

Criminal record checks are part of FSRA’s rigorous licence qualification process to protect consumers by ensuring only suitable people sell or offer financial products and services in Ontario.

FSRA continues to improve our licensing services through enhanced systems and processes.

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FSRA continues to work on behalf of all stakeholders, including consumers, to ensure financial safety, fairness, and choice for everyone.

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