The Financial Services Regulatory Authority of Ontario (FSRA) is responsible for supervising and regulating a broad range of financial service sectors. FSRA issues guidance to make it easier for the public, new entrants and incumbents to understand what is legally binding, what is FSRA’s interpretation or application of law and what information is designed to be helpful. All guidance is issued in accordance with FSRA's Guidance Framework.

The following table lists Active guidance. Use the filters to search the table or enter text in the search field. Please reach out to our contact centre if you require assistance.

Note: 

  • To find inactive guidance select “inactive from the “Status” filter.
  • For information on inactive / Inherited guidance, follow this link Inherited Guidance
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Showing 101 to 157 of 157 entries
Status Category Guidance Number Guidance Name
Active Loss Transfer AU0076ORG Loss transfer: standardized forms and procedures
Inactive Loss Transfer AU0079ORG Loss transfer revisited
Inactive Loss Transfer AU0094ORG Analysis of Reform Cost and Loss Trend Rates for Ontario Private Passenger Automobile Insurance
Active OPCF 47 AU0075ORG Understanding the operation of OPCF 47 - Optional Accident Benefits
Active Fleets AU0077ORG FSCO's clarification about the exemption for fleets
Active Fleets AU0078ORG Revised bulletin on the definition of "Fleet"
Inactive Liability Card AU0081ORG Motor Vehicle Liability Insurance Card (Canada/Inter-Province)
Active Non-renewal risk AU0082ORG Non-Renewal Risk Due to Broker Cancellation
Inactive Brochure AU0083ORG What to do After an Auto Accident
Inactive Consumer Education AU0084ORG Understanding Automobile Insurance
Inactive Consumer Education AU0087ORG Understanding Insurance for Motorcycles, Snowmobiles, and Other Motorized Vehicles
Inactive Bill of Rights AU0085ORG Auto Insurance Consumers' Bill of Rights
Inactive Claims Process AU0086ORG After an Auto Accident: Understanding the Claims Process
Inactive Consumer Protection - Auto AU0089ORG Don't Get Scammed Buying Auto Insurance
Inactive Consumer Protection - Auto AU0090ORG Tips for Avoiding Tow Truck and Storage Scams
Inactive Consumer Protection - Auto AU0091ORG How to Save on Auto Insurance
Inactive Consumer Protection - Auto AU0092ORG Staged Auto Accidents: Protect Yourself from this Fraud
Inactive Consumer Protection - Auto AU0093ORG Auto Insurance Consumer Resources
Active Consumer Protection - Auto AU0131INT Consumer Relief During A Declared Emergency under the Emergency Management and Civil Protection Act
Active Consumer Protection - Auto AU0136APP Reporting and resolution of rating and underwriting errors
Inactive Certificate AU0095ORG CERTIFICATE OF AN OFFICIAL: Appendix E
Inactive Certificate AU0096ORG CERTIFICATE OF AN OFFICIAL: Appendix B
Inactive Certificate AU0097ORG CERTIFICATE OF THE OFFICER/DESIGNATE: Appendix B1
Inactive Certificate AU0098ORG CERTIFICATE OF THE ACTUARY: Appendix B2
Inactive Certificate AU0099ORG CERTIFICATE OF THE OFFICER/DESIGNATE
Inactive Fraud & Abuse Reduction AU0116ORG Auto Insurance Fraud Hotline
Inactive Fraud & Abuse Reduction AU0120ORG Fighting Auto Insurance Fraud: What You Can Do
Inactive MVACF AU0117ORG Apply to the Motor Vehicle Accident Claims Fund
Inactive MVACF AU0118ORG Apply to the Motor Vehicle Accident Claims Fund
Inactive Auto Insurance General AU0119ORG Link to Auto Insurance Page
Active Arbitration AU0121ORG Private Arbitration Decisions
Inactive Rate Approvals AU0122ORG Auto Quarterly Rate Approvals
Active Transportation Expense AU0125ORG Superintendent's Guideline No. 04/16: Transportation Expense Guideline
Active Assessments and Examinations AU0127INF Cost of Assessments and Examinations Guideline
Active Electronic Insurance Card AU0128APP Modernizing Automobile Insurance - Approval of Electronic Insurance Card
Active Innovation AU0130APP Innovative Auto Insurance Products-Subscriptions (“IAIP-S”)
Active Innovation GR0018DEC Affiliated insurers carrying on business as a common undertaking pursuant to s. 392.2(8) of the Insurance Act
Active Innovation GR0010APP Test and Learn Environments (TLEs) for Financial Services Innovation
Active Loss Trend AU0132APP Ontario private passenger automobile annual review based on industry data
Active Hospitals AU0134INT Guideline on Public Hospitals and Determination of Catastrophic Impairment
Active Risk Management AU0137INF Operational risk management framework in rating and underwriting of automobile insurance
Active Risk Management GR0016INT Information Technology (“IT”) risk management
Inactive Hearing Procedures GR0006ORG Rules of Practice and Procedure for Hearings Before the Superintendent of Financial Services
Inactive Advisory Board GR0007ORG Advisory Board
Active Administrative Monetary Penalties - Insurance GR0011APP Transparent Communication of FSRA Enforcement Action
Active Supervisory Approach GR0017APP Public warning notices Guidance
Active Retirement PC0048INT Understanding Decumulation Products
Active Service Standards - General Regulatory GR0009APP FSRA Service Standards
Inactive Consumer Protection - General Regulatory GR0001ORG Treating Financial Services Consumers Fairly Guideline: Frequently Asked Questions
Inactive Consumer Protection - General Regulatory GR0002ORG Treating Financial Services Consumers Fairly Guideline
Active Consumer Protection - General Regulatory GR0008APP Fair Treatment of Customers in Insurance
Inactive Filing - General Regulatory GR0003ORG Rule #1 - Electronic Service and Delivery Rule
Inactive Filing - General Regulatory GR0004ORG Rule #2 - Mandatory Electronic Filings Rule
Inactive Filing - General Regulatory GR0005ORG Superintendent's Electronic Service & Delivery and Filing Rules
Active Administrative Monetary Penalties - General Regulatory GR0012APP Use of proceeds from enforcement under regulation “Money retained outside the consolidated revenue fund” Guidance
Active Administrative Monetary Penalties - General Regulatory GR0013APP Enforcement: General Administrative Monetary Penalties Guidance
Active Whistle-blower GR0015APP Whistle-blower Guidance