Attention sponsoring insurers and life & A/S agents: FSRA’s new process for criminal record checks launches today

The Financial Services Regulatory Authority of Ontario (FSRA) has changed its licensing processes for criminal record checks to ensure the processes remain up to date.

As of today, FSRA will require new licence applicants to complete their criminal record checks through our approved vendor Triton.

Insurers should advise their new applicants for life and accident and sickness licences to use FSRA’s approved vendor Triton to complete their criminal record check.

During the licensing process, applicants will be prompted to complete the criminal record check.

New applicants must use FSRA’s link to Triton’s website. After submitting the check, they will need to complete the licensing application on FSRA’s website.

A fee of $19.15 applies for Triton’s service.

If you are currently licensed as a life and accident and sickness agent, you may need to complete a criminal record check after submitting your renewal application.

FSRA will notify you if this is required after you submit the application. Monitor your email for further instructions from FSRA’s licensing team to complete the process.

Criminal record checks are part of FSRA’s rigorous licence qualification process to protect consumers by ensuring only suitable people sell or offer financial products and services in Ontario.

FSRA continues to improve our licensing services through enhanced systems and processes.

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FSRA continues to work on behalf of all stakeholders, including consumers, to ensure financial safety, fairness, and choice for everyone.

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