Attention sponsoring insurers and general insurance agents: FSRA launching new process for criminal record checks on July 24

The Financial Services Regulatory Authority of Ontario (FSRA) is changing its licensing processes for criminal record checks to ensure the processes remain up to date.

As of July 24, new licence applicants will be required to complete their criminal record checks through FSRA’s approved vendor Triton. A fee of $19.15 applies for Triton’s service.

If you are currently licensed as a general insurance agent, you may need to complete a criminal record check after submitting your renewal application.

FSRA will notify you if this is required after you submit the application. Monitor your email for further instructions from FSRA’s licensing team to complete the process.

Criminal record checks are part of FSRA’s rigorous licence qualification process to protect consumers by ensuring only suitable people sell or offer financial products and services in Ontario.

FSRA continues to improve our licensing services through enhanced systems and processes.

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FSRA continues to work on behalf of all stakeholders, including consumers, to ensure financial safety, fairness, and choice for everyone.

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