FSRA Stakeholder Advisory Committee for Health Service Providers

Summary of the Meeting of June 23, 2020
Via Teleconference

Stakeholder Advisory Committee Members Present:

Harold Becker – Omega Medical Associates
Laurie Davis – Ontario Rehab Alliance
Christina Harrington – Ontario Association of Social Workers
Faith Kaplan – Ontario Psychological Association
Moez Rajwani – Coalition of Health Professional Associations in Auto Insurance Services in Ontario
Karen Rucas – Ontario Society of Occupational Therapists
Dorianne Sauvé – Ontario Physiotherapy Association
Maria Scaringi – KIDSPEECH
Amanda-Lyn Smith – The Massage and Treatment Clinic
John Spirou – CARE Institute Inc.
Mark Wigle – SOMA Medical Assessments Corp. and National IME Centres

Board Members Present:

Bryan Davies – Chair of the Board
Blair Cowper-Smith – Director
Joanne De Laurentiis - Director
Joseph Iannicelli – Director
Brigid Murphy – Director 
Lawrence Ritchie – Director

Management Members Present:

Mark White – Chief Executive Officer
Tim Bzowey – Executive Vice President, Auto/Insurance Products
Huston Loke – Executive Vice President, Market Conduct
Glen Padassery – Executive Vice President, Policy & Chief Consumer Officer
Stephen Power – Executive Vice President, Corporate Services
Jordan Solway – Executive Vice President, Legal and Enforcement
Judy Pfeifer – Chief Public Affairs Officer
Stuart Wilkinson – Director, Policy - Auto/P&C

Corporate Secretary’s Office:

Alena Thouin – Corporate Secretary and Deputy General Counsel
Margaret Kingerski – Assistant Corporate Secretary

General Comments

The Committee indicated their appreciation for the consultation given the circumstances and are open to being consulted in the future. The Committee discussed the challenges the industry has experienced due to disruptions related to COVID-19, including disputes with insurers regarding treatment and economic pressure on the industry. The Committee expressed support for FSRA’s recent guidance on Statutory Accident Benefits claims as a step in the right direction.

Feedback on F2019-20 Priorities and Outlook for F2020-21

The Committee understood the reasons for delaying some initiatives involving consultations that were proposed in FSRA’s 2020-21 Annual Business Plan, due to disruptions related to COVID-19. They were supportive of FSRA’s burden reduction efforts, including the deadline extension for filing the 2019 Annual Information Return and regulatory fee.

The Committee provided feedback on FSRA’s review of inherited guidance. They recognized that much work has been completed to evaluate and reduce inherited guidance, and they would like to see progress continue. In particular, the Committee expressed support for increasing hourly rates set out in the Professional Services Guideline.