What's on this page:
- How do you initiate an application on Licensing Link?
- Is there an easy way to check if my Principal Broker initiated my application?
- What do the different Status’ mean?
- I sent an email to FSRA stating that I want to renew my licence, am I done?
- I forget my password for Licensing Link – how can I reset it?
- Why is the fee $841?
- Why is the renewal cycle 1 year instead of 2 years?
- I am not able to initiate applications. What can I do?
- Some of my agents/brokers have not completed their CE. Can I still initiate the application?
- I am an agent/broker whose licence expired in 2018. Can I submit my renewal application?
1. How do you initiate an application on Licensing Link?
Agents/Brokers: Your principal broker must initiate the application.
- Log on to Licensing Link.
- Go to “Renewal Application”
- Select all agents/brokers who you would like to renew and move them to Pending Application.
- This step must be completed by March 31, 2020.
2. Is there an easy way to check if my Principal Broker initiated my application?
Yes, check the Public Registry. Depending on how far your application has gone, the Public Registry should indicate “Application in Progress”; “Pending”; or “Renewal Application waiting to be submitted”.
If your renewal application has been completed and approved, your licence expiry date will indicate March 31, 2021.
If your expiry date shows March 31, 2020, and the status is “Authorized to Sell”, your renewal application has not been initiated.
3. What do the different Status’ mean?
“Application in Progress” or “Renewal Application waiting to be submitted”: your renewal application has been initiated, but not submitted to FSRA. Contact your principal broker to ensure your renewal application is submitted before May 31, 2020.
“Expired”: Your renewal application has not been initiated. Contact your principal broker to ensure your renewal application is submitted before May 31, 2020.
“Pending”: your renewal application has been submitted and is being reviewed by FSRA. Check your email often. FSRA may contact you for more information.
“Authorized to Sell” and an expiry date of March 31, 2021: your licence has been renewed and you don’t need to do anything further at this time.
4. I sent an email to FSRA stating that I want to renew my licence, am I done?
No. You will still need to complete your CE credits and submit your renewal application through Licensing Link before May 31, 2020.
5. I forget my password for Licensing Link – how can I reset it?
- Send an email to firstname.lastname@example.org
- Subject: “Password Reset”
- Include your Login ID and your brokerage license number
- A licensing specialist will respond to your email and confirm the password has been reset.
- You will receive an automated email from the system with your new temporary password. It may take some time for this email to generate, please be patient.
- Please ensure that you are on the correct log-in page: http://mbsweblist.fsco.gov.on.ca/agents.aspx
- If you forgot your PIN, you may reset your PIN by accessing your account from the link above. All PIN resets must be completed via Licensing Link. FSRA is unable to reset your PIN.
- If your email address has changed, you will not be able to receive the new PIN. FSRA can update your email on file.
- To update your email address on our file, send an email to email@example.com and provide a copy of 1 government-issued photo ID and provide your licence number, current email address and old email address. Please indicate “Email Reset” in the subject line.
6. Why is the fee $841?
The fee for mortgage brokers and agents to renew their licence is now $841, as per FSRA’s Fee Rule.
7. Why is the renewal cycle 1 year instead of 2 years?
There was a recent change to the Mortgage Brokerages, Lenders and Administrators Act, specifically section 8.1 of Ontario Regulation 409/07, which changes the licensing cycle from 2 years, to 1 year. This means that mortgage agents, brokers, and principal brokers, will be required to renew their licence each year
8. I am not able to initiate applications. What can I do?
- Your Principal Broker Must Initiate the application.
- If you are a Principal Broker, and unable to initiate applications, your agents/brokers can send an email to FSRA stating, “I would like to renew my license”.
- Their email must include their Full Name, License Number, and the Name and License Number of your Brokerage.
- You can also send this email on behalf of your agent/brokers.
9. Some of my agents/brokers have not completed their CE. Can I still initiate the application?
- Yes. We have made changes to Licensing Link to allow you to initiate a renewal application for any agent or broker whose licence is expiring March 31, 2020.
- They will have to complete their CE before you complete the final step “Final Brokerage Approval” through Licensing Link. The deadline is May 31, 2020.
10. I am an agent/broker whose licence expired in 2018. Can I submit my renewal application?
- Your principal broker can submit the application after April 1, 2020.
- They will be able to submit the application as a “New Application”.
- The application will be subject to the New Application fee of $941.
- For applications received by April 15, you will need to complete the appropriate 2020 CE course. (Agent or Broker CE for Agent Renewal, Broker CE only for Broker renewal)
- For applications received after April 15, they will need to requalify as a new agent.