The Financial Services Regulatory Authority of Ontario (FSRA) is responsible for supervising and regulating a broad range of financial service sectors. FSRA issues guidance to make it easier for the public, new entrants and incumbents to understand what is legally binding, what is FSRA’s interpretation or application of law and what information is designed to be helpful. All guidance is issued in accordance with FSRA's Guidance Framework.

The following table lists Active guidance. Use the filters to search the table or enter text in the search field. Please reach out to our contact centre if you require assistance.

Note: 

  • To find inactive guidance select “inactive from the “Status” filter.
  • For information on inactive / Inherited guidance, follow this link Inherited Guidance
Showing 1 to 20 of 20 entries
Status Category Guidance Number Sort descending Guidance Name
Active Consumer Protection - General Regulatory GR0008APP Fair Treatment of Customers in Insurance
Active Service Standards - General Regulatory GR0009APP FSRA Service Standards
Active Innovation GR0010APP Test and Learn Environments (TLEs) for Financial Services Innovation
Active Administrative Monetary Penalties - Insurance GR0011APP Transparent Communication of FSRA Enforcement Action
Active Administrative Monetary Penalties - General Regulatory GR0012APP Use of proceeds from enforcement under regulation “Money retained outside the consolidated revenue fund” Guidance
Active Administrative Monetary Penalties - General Regulatory GR0013APP Enforcement: General Administrative Monetary Penalties Guidance
Active Whistle-blower GR0015APP Whistle-blower Guidance
Active Risk Management GR0016INT Information Technology (“IT”) risk management
Active Innovation GR0018DEC Affiliated insurers carrying on business as a common undertaking pursuant to s. 392.2(8) of the Insurance Act
Active Investments - Insurance PC0014ORG Investments by Insurers Guideline
Active Purchasing PC0016ORG Borrowing to Purchase Life Insurance Products - Risks and Suitability
Active Charitable PC0017ORG Charitable or Gift Annuities
Active Negative Option PC0018ORG Negative Option Marketing/Billing
Active Guideline PC0019ORG Guideline - Use of Canadian Depository for Securities Limited
Active Guideline PC0020ORG Reinsurance guidelines for Ontario incorporated and licensed companies
Active Amalgamations and Portfolio Transfers PC0021ORG Amalgamations and Portfolio Transfers
Active LLQP PC0026ORG How to Submit Feedback on the Life Licence Qualification Program (LLQP)
Active Reporting - Insurance PC0043INT Life agent reporting requirements and related insurer obligations
Active Insurance Prudential PC0045APP Risk Based Supervisory Framework for Ontario-incorporated Insurance Companies and Reciprocals
Active Capital Testing PC0047INT Updated Minimum Capital Test Guideline for P&C Insurance Companies and Reciprocals