Engaging with our industry partners, consumers (including pension plan beneficiaries and credit union members), and other stakeholders is an integral part of the regulatory process and a key element of the FSRA mandate and business plan. We take a transparent and collaborative approach to engagement and ensure that the diverse voices of our constituent stakeholders inform our direction and decision making.

A collaborative approach to industry regulation

As a regulator, staying ahead of change in consumer markets is essential to our operations. By engaging with industry experts and consumers on a regular basis, we can respond quickly to new technologies, rules and consumer trends, ensuring the integrity and growth of our regulated industries.

Stakeholder surveys

In May 2019, we conducted a stakeholder survey to capture the needs of our key stakeholders. We received 2,667 survey responses. Our stakeholders highlighted the importance of having consultations throughout the year and recommended that these consultations be separated by sector. Our stakeholders also stressed the importance of FSRA reporting on the outcomes of committee sessions and on how feedback was considered. We conducted a similar survey in 2021 and will continue to do so biennially to seek stakeholder feedback and incorporate it into all aspects of our work. Here are the highlights from our survey results:

Active and past consultations

We continue to actively consult and engage with our stakeholders on a variety of issues. View our active and past consultations.

Active advisory committees

This consists of FSRA's Stakeholder Advisory Committees, Technical Advisory Groups and Consumer Advisory Panel. View our active advisory committees.