Service providers: File a complaint against an insurance company
If you provide goods or services to a claimant under the SABS and have a complaint about an insurance company's billing practices, learn how to file and resolve a complaint now.
Insurance companies: File a complaint against a service provider
If you work for an insurance company providing benefits under the SABS and have concerns about the business or billiing practices of a service provider, always try to resolve the complaint with them directly.
If you are unable to resolve the complaint directly, complete and submit a FSRA Business Activity and Complaint form.